Loans Collection Call Center Agents Jobs in Nairobi, Kenya 2021
- Published date: September 21, 2021
- Category: Customer Service & Support
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Job Vacancies: Loans Collection Call Center Agents
Salary Range: Ksh. 18,000 – 20,000
Location: Nairobi
Our client, an international organization who is a leading provider of Loans collection services is seeking to recruit Loans Collection call center agents.
Duties and Responsibilities
- Contacting & Interacting with Debtors via telephone.
- Collecting repayment on debts.
- Acknowledging reasons for late payment.
- Ensuring the resolution of delinquent accounts.
- Tracking outstanding debts.
- Making plans on recovering owed money.
- Negotiating payoff deadlines and repayment plans with clients.
Qualifications and Experience
- Have at least 1 to 2 years’ experience working as a debt collector.
- Certificate/diploma or equivalent level of education
- MUST have an android smartphone and in good working conditions.
- Good in spoken English and local languages.
- Have good communication skills.
- Acknowledge basic debt collection process on loan App.
- Must possess strong interpersonal skills, verbal, and written communication skills and most importantly empathy.
- High affinity and cultural awareness of political/social situation regarding the relevant market/region.
How to Apply
To apply send your CV to: applications@flexi-personnel.com latest by 20th October 2021.
Indicate the role and salary expectations which is within the provided budget on the email subject.
NB: Flexi Personnel does not charge candidates for job placement
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