We are pleased to announce the subject career opportunity within Commercial (M-Pesa Africa) reporting to the Senior Manager- Strategy and international expansion

Role Description

M-Pesa, is a pioneer and global market leader in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can send money digitally, M-Pesa has now grown to offer millions of customers financial services, enterprise, merchant, and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.

 M-Pesa is now making strides to strengthen its offering to businesses in our operating countries, making it easier for them to get onboarded and to accept M-Pesa payments across channels, including in-store payments, online payments, and payments through social media.

 In your role, you will be assessing commercial opportunity and market readiness for mobile money in new markets. Collaborate with MPA product managers and external stakeholders to develop the product roadmap and relevant path to launch and scale (incl. products & service, distribution, business processes etc.)

Lead the business proposition for the launch of specific products in new markets, including the definition of the requirements and specifications of the product, as well as the management of commercial, contractual and regulatory work streams.

Determine specifications, pricing, and go to market planning for M-PESA products and services in new markets and ensure that M-PESA products and services meet all the set KPIs post launch

What you will be executing

Development of a strong product strategy and roadmap for each new market:

• Conduct thorough in-market commercial discovery using to determine customers' needs and desires.


• Articulate market requirements, consumer trends and opportunities for M-PESA products and services


• Identify opportunities for M-PESA products and services innovation and enhancements


• Assesses market competition by comparing the company's product to competitors' products within payments and financial services industry.


• Focus on customer needs and a simple customer experience


• Develop new business relationships with third parties to deliver added value and efficiency to all markets to deliver the defined services according to specifications in time and quality

Product planning and launch management:

• Recommend the nature and scope of the launch portfolrio and as well as future M-PESA products and services investigating new product ideas and/or product changes.


• Drive engagement with the off-footprint partners to strengthen commercial and financial analysis in roadmap decision and implementing products & enablers.


• Bring new M-PESA products to market by analyzing proposed product requirements and product development programs.


• Define the long-term strategy of M-PESA and create product road map


• Prepare M-PESA products and services documents including market requirement documents and product use cases to drive product activity


• Develop pricing strategies and product policies


• Provide technical & thought leadership throughout various stages of solution lifecycle – planning, design, specification, implementation and launch


• Create use cases and detailed product roadmap documents to articulate desired features and functionalities to developers and designers

Lead the business proposition for the launch of the product in new markets:

• Engage with the leaders in new markets to support investment decision, assess commercial opportunity and market readiness (including regulatory and senior management buy-in).


• Work with the market teams and leadership to develop the relevant path to launch and scale (products & service, distribution, business processes, contracts, compliance…).

QUALIFICATIONS

Apply if you have:

• Bachelor’s degree is required (business degree, engineering degree plus commercial knowledge), a master’s degree in a related field is preferred.


• 7+ years of professional experience with at least 5 years in payments and/or mobile money/merchant acquiring.


• Relevant graduate education Previous experience in product management functions in the mobile or software industry with a track record of creation and delivery of consumer services


• Strong understanding of mobile and internet technologies as well as knowledge of mobile applications for the major mobile platforms (Android & iOS).


• High customer focus and ability to communicate effectively; inspire and influence


• Experience in a complex, multi-national environment 


• Expertise in developing partnerships with third parties.


• Experience driving product roadmaps and working with agile squads in product development.


• International experience and multicultural sensitivity.


• Analytical bent of mind, a structured thinker with strong business acumen.


• Self-starter with exceptional people, presentation, and communication skills.


• Solid influencing and negotiation skills.


• Passion for, and commitment to driving mobile money growth and innovation.

We are happy if you have:

• Agile certification.

What you can expect from us:

• We live the spirit values of M-Pesa Africa: Customer Focus; Innovation; Experiment & be bold; Teamwork.


• We believe in a fair and robust interview process


• We have a robust flexible total reward scheme


• Dedicated support and mentoring/coaching


• Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.