Job Description

Key Responsibilities

Business Planning:

• Support the Head of BCC with the Execution and monitoring of strategy against set targets.


• Coordinate and support the overall budget planning activities across the key BCC functions in coordination with the Sector and Product Heads


• Business Performance Management Monitoring and Reporting:


• Preparation and analysis of BCC input to Board and KLC Packs (Monthly, Quarterly, Mid-year & Annual ) and follow-through actions.


• Preparation of quarterly presentations of performance against budget ,strategy update-Architecture updates for Quarterly staff feedback sessions


• Coordination and Preparation of BCC Manco packs, minute taking and actions follow-through


• Analysis & Preparation of BCC Kenya input to BCC Africa Regions Manco


• Support the BCC Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.


• Undertake ad hoc and thematic research across the BCC network, analyze and interpret the results making inferences and recommendations as required.


• Support the business performance review process by tracking and analyzing readiness and performance against the business targets and strategic goals.


• Support the business planning process across BCC teams to ensure full alignment of activities and business plans are evidence-based Benchmark performance against competitors and market trends and make recommendations on key performance drivers.


• Participate in and coordinate BCC Manco and other committees. This includes the administrative functions of minute taking, drafting of the agenda as well as noting and tracking of action items.

Continuous Improvement:

• Undertake research on new business continuous improvement initiatives across BCC


• Analyze and identify metrics for continuous improvements.


• Conduct post Implementation benefits review of productivity improvement solutions to ensure client and business requirements are met.

Governance and Risk Management:

• BAU issue tracking, follow up and decision tracking for all agreed action points. Managing and ensuring all Ops risk, internal audit and compliance matters are being handled.


• Oversight and reporting of overall BCC Business Risk and Compliance i.e. KRI and RCSA Processes


• Lead BCC BCM coordination and update of BCM plans and Call tree


• Review Manage and reporting of RCSA process and breaches.

Administrative support:

• Maintain and update the calendar and schedule of recurrent meetings for the Head of BCC.


• Stationery Management-Manage the reorder levels for stationery, control the access and use of stationery.


• Office Organization-Manage the cleanliness and orderliness in the floor. Manage the subordinate staff assigned to mezzanine floor.


• Leave management for BCC Manco on behalf of the Head of BCC