Department: Legal Services and Board Coordination

Division:       Tax Dispute Resolution Division

Section:        Independent Review of Objections

Responsible for (Purpose of the job)

• Developing strategies for Independent Review of Objections, coordination of administration and operations of the unit, identify changes for budget review, review of objections, review of the performance of the staff in the unit, and Providing support to the Alternative Dispute Resolution process.

Tasks and outputs:

• Preparation of the units’ work plan and budgets.


• Review of objection applications and offering technical guidance on matters under dispute.


• Offer support to litigation on objections that escalate to appeal.


• Coordinate and manage staff in the section/unit and monitor their performance.


• Devising strategies for stakeholder engagements.


• Review of policies and law and making recommendation for amendments/ improvements.


• Preparing strategic and operational reports for the unit/section.


• Coordination with key stakeholders on matters relating to objections.


• Supporting the Alternative Dispute Resolution function to ensure faster resolution of disputes.


• Monitoring the general performance of the unit/section.


• Oversee the general administration and monitoring compliance of the unit.


• Any other duty as allocated by the Chief Manager.

Skills required:

Minimum qualifications

• Bachelors Degree in Accounting, Commerce, Economics, Statistics, Law or related disciplines from a recognised university.


• Must have a tax training and exposure to all taxes administered by the Kenya Revenue Authority.


• Management courses.


• A Masters Degree, CPA or ACCA and other professional qualifications will be an added advantage.


• Must be knowledgeable and have experience in tax and/or customs administration.


• Exposure to tax and/or customs disputes management, resolution and negotiations.


• A good understanding of revenue statutes.

Minimum year of experience

• 8 years experience in tax and or customs administration, 4 of which should be in a middle level management position in a comparable organization.

Competencies required for this role

• Strong administrative, managerial and leadership skills


• Excellent decision making skills and capabilities


• Excellent planning, organizational and analytical skills


• Resilient, focused and results oriented.


• Excellent oral and written communication, presentation and interpersonal skills.


• Motivated, dynamic and dedicated team player.


• Ability to build and maintain strong relationships.


• Must be a person of integrity.


• Computer literate.