Job Purpose:

• The job holder will be responsible for the development and execution of the recruitment plan and management of the recruitment process. The role holder will oversee the recruitment plans in terms of sourcing, screening, interviewing, selection, and onboarding the right talent that matches dynamic business needs while ensuring optimal staffing levels as per the various business units annual work plans.

Key Duties and Responsibilities: Strategic Responsibilities:

• Contribute, as a member of the HR Department’s management team, to the development and delivery of the Bank’s human resources strategy.

Technical and Operational Responsibilities:

• Lead manpower planning process in collaboration with the various business units.


• Ensure manpower planning drives recruitment and induction training.


• Develop resourcing strategies.


• Develop and implement recruitment processes to deliver cost-effective resourcing.


• Develop and deploy pre-hire assessments to support recruitment i.e. Aptitude tests, case studies.


• Support in designing and implementation of Competency based interviews; framework and toolkits to support the recruitment process.


• Lead on design of recruitment campaigns.


• Review external best practice across the Bank and within other industries to continuously improve recruitment systems and processes.


• Position and design a strong employer brand for the bank by developing employee value proposition to make CBK attractive to talent in the market.


• Collaborate with higher learning institutions during career fairs to promote CBK employer brand.


• Develop staff retention strategies in collaboration with the compensation and benefits manager.


• Design staff career maps through career centres and advise staff on career development.


• Maintain a comprehensive alumni database and engage networks as appropriate.


• Develop a comprehensive onboarding program and checklist and ensure new recruits are onboarded appropriately.


• Oversee the probation and confirmation processes and advise managers on the same.


• Any other roles and responsibilities as may be assigned by the supervisor.

Qualifications:

• A Bachelor’s degree in any of the following areas: Human Resource Management, Commerce (Human Resources), Business Administration or equivalent qualification from a recognized institution.


• A Master’s degree in Human Resource Management/Development, Business Administration (Human Resource Management), Organizational Management, Public Administration, or equivalent qualification from a recognized institution.


• Certified Human Resource Management Professionals (CHRP)/Higher Diploma in Human Resources Management qualification is an added advantage.


• Membership to the Institute of Human Resource Management (IHRM) is an added advantage.


• Membership to other appropriate relevant professional body, in good standing.

Work Experience:

• At least seven (7) years’ post qualification HR experience with at least three (3) years relevant experience in a supervisory capacity.

Competencies: Technical Competencies:

• Knowledge of HR Operational procedures.


• Knowledge and experience in developing HR Strategies.


• Technical experience in Talent Management, Workforce Planning, Performance Management and Succession planning.


• Knowledge of Labour/employment law.


• Experience in diversity management.


• Technical experience in Human Resources and/or Business Administration.


• Ability to manage full cycle recruiting and sourcing including knowledge of various interview techniques and evaluation methods and how to optimize their use.


• Knowledge and understanding of appropriate employment branding and marketing tools, methods, and approaches.


• A keen understanding of the differences between various roles within organizations.


• Proficient in the use of social media, Applicant Tracking Systems (ATS), job boards, CV databases and interview techniques.

Behavioral/ General Competencies:

• Leadership - Ability to motivate, influence and guide staff towards achieving a common goal.


• Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.


• Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.


• Communication and information sharing - Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.


• Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.


• Critical and analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.


• Risk management- ability to identify divisional risks and develop mitigating measures.


• Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.


• Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.


• Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.


• Resilience - Ability to withstand operational challenges and maintain momentum.


• Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.


• Emotional Intelligence - manages emotions in a mature and composed manner as expected of staff.


• Analytical – highly analytical and ability to challenge status quo based on quantitative facts and impacts.


• Digital mindset - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.


• Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines.