Medical Students Call Center Agents Interns Jobs in Nairobi

  • Published date: October 16, 2020
  • Category: Customer Service & Support
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

 

Job Vacancies: Medical Students Call Center Agents – Interns


Location: Nairobi


Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Medical Student Interns who are familiar with Arabic, Somali and Swahili languages for language interpretation services.


Primary Objective: Video Medical Interpreter assures smooth communication between Health Care Provider(s) and LEP Patient by providing accurate, culturally sensitive interpretation of all information.


Essential Functions:



  • Interpret between source and target language for hospitals, clinics, and medical facilities nationwide.

  • Maintain national certification or equivalent.

  • Maintain professionalism through appearance, attitude, and posture.

  • Ability to work effectively in a team environment.

  • Good customer service and problem-solving abilities.

  • Ability to adjust to changing technologies and policies.

  • Work effectively in a fast-paced, dynamic environment.

  • Other duties as assigned.


Education and Qualifications:



  • University student or graduate

  • 40 hours of training specific to Medical Interpretation (Bridging the Gap or equivalent program).

  • The ideal candidate will have 6 months or more of Interpreting experience in a medical/clinical setting.

  • Experience delivering excellent Customer Service to recipients of all cultural and socio-economic backgrounds.

  • Experience learning proprietary and commonly used software.

  • Proven understanding of the NCIHC Interpreter Code of Ethics and NCIHC Standards of Practice, acceptance of responsibility for creating a positive, inclusive work environment.

  • Documented fluency in English and target language(s).

  • Excellent command of Medical Terminology in English and target language(s).

  • Advanced – Superior communication and interpersonal skills.

  • Ability to perceive the need to “adjust register” of interpretation to ensure LEP Patient comprehension.

  • Camera awareness, to include appropriate voice projection.

  • A demonstrated critical thinking skill and a “teamwork mind-set”.


To apply send your CV to: wambua@flexi-personnel.com latest by 30th October 2020.


Indicate the Role and the Language you are familiar with on the email subject for easier retrieval and placement.


NB: Flexi Personnel does not charge candidates for job placement

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