Melvin Marsh International is a Kenyan based family business that first begun with the production of Kenya first free-flowing salt- Melvins Flow salt, in 1995. Soon after, Kenya’s first flavored teas were launched under our renowned brand – Melvins Teas.
Job Summary
- Enforce the trade strategy standards in their assigned sales areas by working closely with the outlet representatives in order to drive sales
- Visiting secondary outlets in the assigned region according to set frequency and meeting the stipulated coverage and strike rate to achieve set sales target
- Observing the proper use of sales tools, systems and processes to capture, record and track sales in order to facilitate proper data storage and insights gathering.
- Ensure customer satisfaction by provision of superior Sales service
- Assess customer needs and provide information and assistance on product service and features
- Drive sales with product knowledge and market-driven enthusiasm
- Ensure presentable and in-stock condition at the wholesale outlet in order to enhance sales
- Provide cross-sell merchandise and service in order to enhance sales volumes
- Establish trust relationship with customers in order to maintain and retain them
- Attend and participate in sales meetings in order to understand the market and customer needs and have them addressed
- Ensure proper customer service for their satisfaction and retention
- Recruit customers actively and refer them to wholesale outlets in order to enhance sales volumes.
- Key Performance Indicators (at least 5)
YEARS OF EXPERIENCE
- 2-3 years
LOCATION
- Nairobi
MUST HAVE SKILLS
- Communication
- Negotiation
- Observation
- Sales & Distribution
- Flexibility.