Job Description

Company: Qwib Delivery Service

Job Title: Motorbike Delivery Rider

Industry: Logistics and Transport

Location: Nairobi

Net Salary: Commission plus bonus

Qwib Delivery Service is a parcel and general deliveries company in Nairobi, they seek to hire a delivery rider who will be responsible for delivering orders to clients using the most efficient routes to ensure prompt delivery and exceptional customer service

Responsibilities

• Prompt delivery of orders to clients


• Ride and deliver/collect assignments as directed.


• Maintain a high level of professionalism with clients


• Ensuring products are well handled and delivered in good condition and on time.


• Forwarding any customer complaints and following up to ensure they are solved.


• Collecting payments from clients, issuing receipts and handing them over to the accounts department.


• Maintaining the delivery bike in a presentable clean state and ensuring it is serviced and insured.


• Maintain a high order fulfilment rate


• Maintain a high level of confidentiality


• Ensure compliance with proper traffic rules governing road usage in towns.


• Ensure paramount safety of motorbike and company property at all times.


• Perform pre-start checks before the commencement of any journey


• Sharing client’s feedback


• Advise supervisor when a bike is due for service


• Any other duties assigned

Qualifications

• Minimum Qualification: Certificate in Sales


• Must have a valid motorbike license (BCFG license)


• Minimum of 2-3-years’ experience riding with good geographical knowledge of Nairobi and its environs.


• Proven track record as a rider


• High school certificate.


• Able to effectively communicate in Kiswahili and English


• Must have good customer service skills


• Must have a GPS enabled Android smartphone


• Must be a quick learner to understand the nature of the business.


• Able to handle challenges and be proactive.


• Be honest, respectful and trustworthy.


• Demonstrate sound work ethics and must have good communication skills

Candidates with their own motorbikes are preferred with a carrier bag /box for motorcycles

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV and attach a copy of national ID, driving license, logbook or proof of ownership, insurance for the motorbike quoting only the job title on the email subject (Motorbike Delivery Rider) to hello@qwib.co.ke before 25th May 2022.

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