About the Opportunity

Inkomoko is looking for a responsible Office Assistant to support the team in Eldoret at the front desk and provide professional administrative support to the company.  

Responsibilities

RECEPTIONIST DUTIES (50% time) 

• Ensure the office is open and closed on time 


• Maintain professional front office/receptionist area & answer the office telephone 


• Greet and welcome guests as soon as they arrive at the office 


• Direct visitors to the appropriate person and office 


• Answer, screen and forward incoming phone calls 


• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) 


• Provide basic and accurate information in-person and via phone/email 


• Complete administrative tasks while seated at the front desk throughout the day 


• Ensure security at the front desk 

OFFICE ADMINISTRATION (20% time) 

• Office supply management - ensure office has all supplies needed for successful operations 


• Stock control and monitoring for all chemicals and materials used 


• Communicate to the management in case of any repairs or maintenance required. 


• Reserve and prepare rooms for meetings – must be on-time before meeting start, including  tech 


• Clerical duties, including filing, photocopying, scanning 

HOUSEKEEPING AND HYGIENE SERVICES (30% time) 

• Maintain a clean office environment and ensure that all offices, entrances and rooms are kept clean on a daily basis. (Dusting of furniture, emptying of rubbish bins daily and periodic cleaning of the refrigerator, microwave oven etc.) 


• Use mops and cloths for cleaning different areas to prevent cross infection 


• Cleaning of carpets/Curtains periodically. 


• Washing of office crockery and cutlery 


• Cleaning and removal of cobwebs on wall/ceiling/windows and doors. 


• Removing visible stains on the walls. 


• Other duties as assigned.

Minimum Qualifications

Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to details.  

Minimum qualifications include:

• Ability to meet deadlines and work independently with the highest personal integrity


•  Basic computer skills with MS Excel and Word


• High level of customer service, with experience in customer care roles


• Previous professional work experience


• Holder of a Bachelor degree or related Advanced Diploma


• Good Communicator in English and Swahili


• Must be residing in Eldoret

What You'll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Goal-based bonus


• Incredible company culture, including deep investment in your learning and growth


• Diverse colleagues and policies that show our commitment to equity and inclusion 


• Talented, passionate, and committed team colleagues across the region


• Ability to make a significant social impact to your community


• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits