Job Description

Job Title: Technician – Office Automation

Industry: I.T

Location: Nairobi

Gross Salary: Competitive

Our client is a leading IT Solutions company in the country.

They are looking to hire a Technician whose job function is to ensure that all machines within his/her area are well looked after and running efficiently.

These machines include: ESD (Electronic Signature Device); ETR (Electronic Tax Register); ESD Application they include Emf, Esigner, Evat, Fasy, Signet Plus, Microbox, Elbox and Xps may technology.

Key roles & responsibilities

• Attend to assigned calls (including PMs) by the call by the call coordinator within the SLA.


• Escalate all calls that are not closed to the technical Team Lead.


• Inform the client on performance of his equipment.


• Shall recommend order/ request spares and replace the specific parts in the clients’ machines.


• Shall document all services carried out on a machine in a timely manner by completing a job sheet.


• Shall report on duty as stipulated in his employment contract or as directed by the supervisor and abide by operations regulation.


• Update the technical Team Lead on the events in the field in order to attain best service delivery practices;


• Complete necessary certifications as directed by the supervisor;


• To attend all technical meetings unless with express permission from the supervisor;


• To project and represent a positive image of the company.


• Take necessary steps to minimize risks/ company exposure to liability.

Academic, professional Experience and person specification

• Diploma in Electrical or Electronics Engineering;


• Over three (3) years’ experience in a Technician role.


• Should have handled ESD (Electronic Signature Device); ETR (Electronic Tax Register); ESD Application they include Emf, Esigner, Evat, Fasy, Signet Plus, Microbox, Elbox and Xps may technology.


• Conversant with basic Ms. Office.


• Good verbal and written communication skills;


• Always well dressed and well groomed.

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Technician – Office Automation) to vacancies@corporatestaffing.co.ke on or before Thursday 28th Oct 2021.

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