Operations Manager Job in Nairobi, Kenya 2021

  • Published date: September 15, 2021
  • Category: Management & Business Development
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Job Vacancy: Operations Manager


Job Location: Nairobi, Kenya


Our client, an international e-commerce organization who is a leading provider of Importation / Exportation services is seeking to recruit an Operations Manager.


Duties and Responsibilities



  • Onboard new buyers and sellers into the new e-commerce portal.

  • Identify and target companies and pitch the e-commerce portal for both buyers and vendors.

  • Develop onboarding processes and materials to set up new contractors for success.

  • Assess, manage, and drive our buyer and vendor relationships to ensure we’ve got the right level of service to support the growing needs.

  • Set a clear, repeatable process and strategy such that our approach to buyer/vendor is continually improving.

  • Manage and drive a team to achieve desirable results in buyer and vendor onboarding.

  • Guide the team through all phases of acquisition of buyers and vendors.

  • Devise acquisition strategies through effective and visible account planning.

  • Build and manage a pipeline of opportunities and ensure onboarding activity records are reported and maintained.

  • Ensure contractual paperwork for contracts within the portfolio is up to date.

  • Proven experience in capturing and analysing data to drive effective strategies.

  • Work in a fast-paced environment.

  • Coordinate with central team in Dubai daily and report on performance/issues.

  • Responsible for solving unexpected problems in daily operation management and be able to quickly find effective solutions.


Qualifications and Experience



  • Bachelor’s degree, preferably in a Business Management related field.

  • Minimum of 4 years’ experience in an e-commerce management environment.

  • Proven experience in ecommerce landscape.

  • Proven track record of successfully leading vendor and buyer onboarding.

  • Tech savvy with exceptional local knowledge.

  • A creative thinker with strong interpersonal skills.

  • Exceptional time and deadlines management skills; ability to lead, organize,prioritize, and manage a team to drive goals and objectives.

  • Adaptable and flexible; responsive and resourceful in a fast-paced business

  • Superior verbal and written communication skills.

  • Knowledge and experience working with associations, government entities, export and import promotion houses a plus.


To apply send your CV to: applications@flexi-personnel.com latest by 24th September 2021.


Indicate the role applied for and salary expectations on the email subject.


NB: Flexi Personnel does not charge candidates for job placement.

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