The Quality Assurance Associate will be responsible for activities involving quality assurance and compliance with applicable standards and guidelines requirements. S/he will work closely with the business analyst and software engineers to ensure that all software is thoroughly tested before release. The incumbent will serve not only as a Quality Assurance Associate but also as a key team member who will fit into various roles to deliver significant value to clients and end-users.

Primary Duties And Responsibilities

• Develop, document, and execute detailed, comprehensive, and well-structured automated test plans and cases based on software requirements and technical specifications.


• Review requirement specifications and technical design documents to provide timely and meaningful feedback.


• Estimate, prioritize, plan, and coordinate testing activities.


• Distinctively identify, record, document, and track bugs on Jira.


• Perform thorough regression testing when bugs are resolved and documented on Jira.


• Leverage knowledge and contribute to proper knowledge management within the project.


• Provides references for users by writing and maintaining user documentation and training users.


• Preparing and implementing quality assurance policies and procedures.


• Performing routine inspections and quality tests.


• Identifying and resolving workflow and production issues.


• Contribute to team effort by accomplishing Quality Assurance related results as needed.


• Any other duties assigned by the Quality Assurance Lead.

Required Qualifications:

• Bachelor’s Degree, with major in Computer Science or Information Systems preferred.


• Test automation experience.


• Minimum three (3) years of experience in software development, technical support, systems analysis, or Testing/QA roles.


• Experience with and development of functional, interface, integration, and user acceptance testing required.


• Practical experience delivering IT solutions for projects related to clinical information system implementation projects is highly preferred.


• Practical experience working in a central business office is highly desirable for projects related to financial information system implementation projects.


• Thorough understanding of healthcare-focused software.


• Experience with creating queries and reports against a relational database.

General Qualifications

• Demonstrated ability to manage multiple concurrent projects.


• Ability to work independently, clearly communicating status and work plan.


• Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.


• Demonstrated ability to form teams to support QA/Testing efforts, leading and educating teams on the process, assigned duties, and tools.


• Demonstrated ability to understand, analyze and plan testing approaches for typical healthcare computing environments and solutions.


• Demonstrated knowledge of healthcare workflows, including business and clinical workflows for outpatient and inpatient settings.


• Excellent written, verbal, analytical, and communication skills are required.


• Diligent, results-oriented work habits.


• Demonstrated ability to communicate clearly and to understand and solve the problems and information needs of others.