Job Description

Position Title: Product Owner & Design Lead

Location: Nairobi

Job description

Educate! an award winning non-profit social enterprise is seeking a Product Owner & Design Lead to join our ambitious design team; who will be a creative thinker with strong analytical, conceptual thinking, ability to identify user pains and build a superb digital product, instructional design, and writing skills. These skills will be applied to tackling exciting projects looking to solve the youth employability skills gap in the informal sector in Kenya and beyond. It requires an individual with a drive for constant learning and improvement, and passion for user-centred design. 

The performance objectives cover 2 related areas: Product Ownership / new product development for our new Out of School Youth product, and Design leadership to build the training materials and learner experiences for this program.

Responsibilities

Design Lead

Learning technology research, testing and management

• Research on, explore and perform a cost-benefit analysis of distance and in-person learning technologies, approaches and tools to support program delivery and optimize the  user experience 


• Learn from other mobile learning products (apps and websites), break down key features and think creatively about how to adapt them for our specific context / learners


• Content design and technology SME supporting the testing and adoption of new technologies for program delivery and upskilling of teams in their implementation and use


• Learning technology management and administration 


• Collaboration with the M&E team on collecting, building, maintaining and storing learning data analytics through various learning technologies implemented.

Experiments Management

• Identify and test different pedagogical methods to determine the best fit for achieving different program outcomes (ex. teaching v/s coaching v/s mentoring)


• Identify and assess design features in different learning experiences through A/B testing and user journey mapping


• Generate hypotheses from data on user interaction and suggest trial designs to test these hypotheses

Product Owner

• Manage the design and experiments process
  
  
  
  • Manage design for the Out of School Youth (OoSY) Product to optimize the user experience and adhere to the design process in the development and approval of all related materials for learners, trainers, mentors and staff. 
  
  
  • Manage pilots and experiments for design and implementation of program strategy ensuring changes to program design are informed by data and user feedback
  
  
  • Lead product design quality assurance and reporting
  
  
  • Work closely with the OOSY Head of Program Launch and the OOSY Innovations Director to ensure that price constraints, impact goals, and product requirements are integrated into program design 
  
  
  
  


• Coach and support the design and training teams
  
  
  
  • Support the design and training teams in the application and use of user-experience design for product development 
  
  
  • Support the design and training teams in data-driven decision making within the training environment
  
  
  • Conduct regular check-ins with design team members 
  
  
  • Coach and manage design team members to build capacity, achieve results and develop professionally
  
  
  
  

Why You Will Brag About Working At Educate!

• We’ve got the impact.


• Educate! is designed for scale. We quadrupled operations in 2014, going from 54 to more than 200 schools served. We carefully measure our outcomes, and — here’s the best part — we are maintaining quality at four times the size.


• We believe in local leadership — 97% of our on the ground staff is African.


• Our model has gone nationwide in Uganda — Educate!’s model is now incorporated into the national curriculum and exams, impacting thousands more students than we can reach directly.


• Educate is a well-oiled learning machine. We built our model by methodically testing hundreds of assumptions and we are constantly experimenting, evaluating, and improving.


• We’re honored that luminaries and leaders like Oliver Wonekha, the Ugandan Ambassador to the US, and Ann Veneman, a former Secretary of Agriculture and head of Unicef, believe in us enough to have joined our advisory board.

How to apply

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