Job Purpose:

• As a Protection Officer at FAK, he/she will play a crucial role in supporting the efficient implementation and coordination of the project activities of increasing access to information on social protection, employment, business, and entrepreneurship opportunities for refugees in Kenya. This position is responsible for the successful implementation of Component 1 (Social Protection Promotion) and Component 2 (Access to Labor Market Information) of the project.

Main duties and responsibilities:

Project Planning and Implementation

Component 1: Social Protection Promotion

• Support planning processes based on sound understanding of the operational and contextual realities in project implementation sites.


• Develop and deliver reliable and engaging information through one-way and two-way communication channels to promote social protection awareness among refugees.


• Collaborate with social protection actors, including NHIF, NSSF, UNHCR, and county offices, to ensure accurate information is integrated into media production.


• Engage refugees on social protection opportunities, particularly NHIF and NSSF, using innovative communication approaches.


• Coordinate Production of one and two-way information campaigns through SMS, radio, and the Mobile Information Caravan Service to educate refugees on the right to register, where and how to register, and the benefits of social protection services.

Component 2: Access to Labor Market Information

• Ensure that all interventions are implemented in an inclusive manner promoting gender equality and the empowerment and protection of all Persons of concern..


• Work with key stakeholders to promote a common understanding of labor rights and legal situations for refugees in Kenya.


• Facilitate dialogue on refugees' rights to work and rights at work, addressing barriers to accessing labor markets.


• Organize film-based workshops and production of films to educate refugees on business registration and work permits application procedures in Kenya.


• Implement interactive radio programming to engage stakeholders and stimulate dialogue on relevant topics.

Reporting, monitoring, and documentation

• In collaboration with the MERL department, ensure collection of sex, age and disability disaggregated data, continuous tracking of indicators and reporting variances to the Senior Management.


• Monitor and report on the number of information broadcasts and people reached through multi- media channels used, collecting feedback and ensuring robust accountability to affected people mechanisms.


• Ensure timely submission of good quality project reports, including any other reports requiring programme inputs. The reports should enlighten, inspire and record compliance for internal and external use, and capture age, gender and disability disaggregate data.


• Support programmatic learning structures that capture lessons, good practices and challenges for learning.

Knowledge sharing and management

• In coordination with the Senior Program Officer, develop and maintain positive relationships between FilmAid Kenya, UN agencies, implementing partners, donors, and government stakeholders.


• Ensure an elaborate project information and knowledge management system through proper archiving of project documents and documentation of project activities including action plans and success narratives.


• Representation for FilmAid Kenya in external meetings with stakeholders and partners as required or assigned.


• Perform other duties as assigned.

Qualifications and Requirements:

• Education: Bachelor's degree in relevant field, such as social sciences or international development.


• Prior Work Experience: Minimum of 4 years of prior experience in protection work or related fields, preferably within the context of refugee populations.


• Strong communication and collaboration skills, with the ability to work effectively with various stakeholders.

Job Knowledge:

• Knowledge of social protection systems, labor rights, and refugee issues in Kenya is a plus.


• High-level project coordination experience, with requisite skills in project management, developing and managing budgets, internal communications, supervising and working with partners.


• Experience working with the media and managing magnification events.

Key Skills and Competencies:

• Proficiency in English, both written and spoken.


• Familiarity with media production and communication tools is desirable.


• Diverse and have the ability to conceptualize various projects.


• Ability to supervise project teams.


• Good facilitation and training skills.


• Respect cultural diversity.


• Good interpersonal skills.


• Hands-on and detail-oriented,


• Ability to work under minimum supervision


• Additional training in PSEA.