Job Description

Waiter/Waitress Job, Hotel Jobs 2021,

Waiter/Waitress

Our client is seeking passionate waiters/waitress driven by the desire to satisfy customers. They will be responsible for serving guests in a friendly, timely, and efficient manner. The ideal candidate must have a minimum of 2 years’ experience as a Service Staff in the Hospitality Industry.

Duties and Responsibilities

• Greets guests and presents them with the menu.


• Informs guests about the special items for the day and menu changes if any.


• Suggest food and beverages to the guest and also try to upsell.


• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.


• Issuing receipts, accepting payments, returning the change.


• Performing basic cleaning tasks as needed or directed by supervisor.


• Filling in for absent staff as needed


• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., wet, dry etc.


• Communicate to the guest and provide assistance with their queries.


• Co – ordinate with the barperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.


• Serve food and beverage to the guest as per the course of order.


• Observes guests and ensure their satisfaction with the food and service.


• Promptly respond to guest with any additional request.


• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, replenishing utensils, refilling glasses.


• Properly open and pour drinks at the tableside.


• Adhere to grooming and appearance standards consistently.


• Understands and can communicate products and services available at the restaurant.


• Must have some familiarity with basic cooking skills.


• Assist barpersons with stocking and maintaining the restaurant par stock levels and side station.


• Help in other areas of the restaurant such cleaning and organizing serving areas.

Qualifications

• Ability to lift, carry, deliver and serve from trays throughout an entire shift


• Ability to balance serving tray on one hand while distributing orders to customers with the other


• Ability to carry and set up folding table to support particularly heavy orders


• Ability to stand and walk continually throughout an eight hour shift or more


• Ability to bend, stoop and reach while carrying serving trays.


• Visual acuity to see restaurant menus, take customer orders, review customer bills and smoothly navigate the restaurant area, kitchen and other facility areas


• Ability to operate the point of sale register system


• Ability to communicate in an appropriate, professional manner with customers and other employees


• Ability to read, comprehend and follow menus and instructions.


• Knowledge of culinary terminology


• Previous 2 plus years in food service experience as a Waiter.


• Formal training through a hospitality of culinary program/college/university.


• Ability to work with flexibility in a continuous schedule of day, nights, holidays, and weekends


• Any other skills and knowledge where possible

How to Apply

Interested and qualified applicants should submit their applications through the link below.

https://form.myjotform.com/91911365265560?path=Apply

The interested candidates should apply not later than 5:00 pm, 28-02-21. Only shortlisted applicants will be contacted. Q-Sourcing Servtec is an equal opportunity employer. Any solicitation will lead to disqualification

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