Q Sourcing Servtec Waiter/Waitress Kenyan Jobs

  • Published date: February 24, 2021
  • Category: Restaurant - Food Service
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Waiter/Waitress Job, Hotel Jobs 2021,




Our client is seeking passionate waiters/waitress driven by the desire to satisfy customers. They will be responsible for serving guests in a friendly, timely, and efficient manner. The ideal candidate must have a minimum of 2 years’ experience as a Service Staff in the Hospitality Industry.


Duties and Responsibilities


  • Greets guests and presents them with the menu.

  • Informs guests about the special items for the day and menu changes if any.

  • Suggest food and beverages to the guest and also try to upsell.

  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.

  • Issuing receipts, accepting payments, returning the change.

  • Performing basic cleaning tasks as needed or directed by supervisor.

  • Filling in for absent staff as needed

  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., wet, dry etc.

  • Communicate to the guest and provide assistance with their queries.

  • Co – ordinate with the barperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

  • Serve food and beverage to the guest as per the course of order.

  • Observes guests and ensure their satisfaction with the food and service.

  • Promptly respond to guest with any additional request.

  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, replenishing utensils, refilling glasses.

  • Properly open and pour drinks at the tableside.

  • Adhere to grooming and appearance standards consistently.

  • Understands and can communicate products and services available at the restaurant.

  • Must have some familiarity with basic cooking skills.

  • Assist barpersons with stocking and maintaining the restaurant par stock levels and side station.

  • Help in other areas of the restaurant such cleaning and organizing serving areas.




  • Ability to lift, carry, deliver and serve from trays throughout an entire shift

  • Ability to balance serving tray on one hand while distributing orders to customers with the other

  • Ability to carry and set up folding table to support particularly heavy orders

  • Ability to stand and walk continually throughout an eight hour shift or more

  • Ability to bend, stoop and reach while carrying serving trays.

  • Visual acuity to see restaurant menus, take customer orders, review customer bills and smoothly navigate the restaurant area, kitchen and other facility areas

  • Ability to operate the point of sale register system

  • Ability to communicate in an appropriate, professional manner with customers and other employees

  • Ability to read, comprehend and follow menus and instructions.

  • Knowledge of culinary terminology

  • Previous 2 plus years in food service experience as a Waiter.

  • Formal training through a hospitality of culinary program/college/university.

  • Ability to work with flexibility in a continuous schedule of day, nights, holidays, and weekends

  • Any other skills and knowledge where possible


How to Apply


Interested and qualified applicants should submit their applications through the link below.



The interested candidates should apply not later than 5:00 pm, 28-02-21. Only shortlisted applicants will be contacted. Q-Sourcing Servtec is an equal opportunity employer. Any solicitation will lead to disqualification

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