Quality Analyst Job at Africa AI 2022

  • Published date: February 10, 2022
  • Category: Quality Control & Assurance
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description


Responsibilities:



  • Analyze taskers’ work output against guidelines/standards and providing feedback

  • Coaching taskers and helping them improve on their weaknesses

  • Providing feedback to Team Leaders on identified areas that individual members of the team need to improve on for coaching

  • Compiling and sending daily, weekly and monthly quality reports and send to the Quality Analyst Supervisor and other relevant stakeholders

  • Collaborating with Operations to ensure that best standards are revised and updated where need be

  • Providing feedback and recommendations on recurring and widespread gaps that should be addressed through training/refresher trainings

  • Maintaining an up-to-date record of individual taskers’ quality performance for use in performance reviews


Requirements:



  • Great attention to detail 

  • Excellent communication and feedback skills

  • Planning and organization skills

  • Strong interpersonal skills

  • Reporting and analysis skills

  • Conflict prevention and resolution skills



 

Method of Application


Interested and qualified? Go to Africa AI on africaai.teamtailor.com to apply

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