Quality Analyst Job at Africa AI 2022
- Published date: February 10, 2022
- Category: Quality Control & Assurance
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Responsibilities:
- Analyze taskers’ work output against guidelines/standards and providing feedback
- Coaching taskers and helping them improve on their weaknesses
- Providing feedback to Team Leaders on identified areas that individual members of the team need to improve on for coaching
- Compiling and sending daily, weekly and monthly quality reports and send to the Quality Analyst Supervisor and other relevant stakeholders
- Collaborating with Operations to ensure that best standards are revised and updated where need be
- Providing feedback and recommendations on recurring and widespread gaps that should be addressed through training/refresher trainings
- Maintaining an up-to-date record of individual taskers’ quality performance for use in performance reviews
Requirements:
- Great attention to detail
- Excellent communication and feedback skills
- Planning and organization skills
- Strong interpersonal skills
- Reporting and analysis skills
- Conflict prevention and resolution skills
Method of Application
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