Receptionist Job vacancy in Kenya 2019

  • Published date: February 22, 2019
  • Category: Administrative & Office
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Receptionist Job vacancy in Kenya 2019


Career Employment Receptionist Nairobi Kenya Feb 2019 






Job Summary


Receive guests warmly and courteously and obtain the guest details as prescribed in the hotel accommodation form without missing any details.



  • Minimum Qualification: Diploma

  • Experience Level: Entry level

  • Experience Length: 2 years










Job Description



Your responsibilities are as follows;



  1. Allocate rooms in accordance with the guest reservation in terms of room category and rate per room.

  2. Liaise with the porter to ensure that the guest’s luggage is taken to the room, the key issued and that the guest is well introduced to the room provisions for his or her comfort ability.

  3. Always update the occupancy list and ensure that a list of nun functioning rooms is provided to you by the house keeper to avoid the possibility of allocating the same to oncoming guests.

  4. Ensure that guest requests from the rooms are attended to efficiently and in good time to avoid guest complaints.

  5. Ensure that guest bills for payment at checking out time are well attached to the guest records to ensure the same is cleared on guest checking out and that the same is well handled over to the next shift attendant at the end of your shift to avoid omissions in payments.

  6. Receive cash from the Dining and bar sales in the absence of the cashier especially at late night and ensure the same is handled safely to cashier in the morning to avoid possibility of loss.

  7. Ensure the guests are well informed on the hotel facilities including parking, the bar, the dining facilities ,the breakfast timings in the morning and checking out time


Qualifications



  • A diploma in Hospitality Management

  • Must have previous experience in the hospitality industry, preferably as a receptionist

  • Excellent Communication skills

  • Good Customer service skills

  • Good interpersonal skills.

  • Must be orderly.

  • Ability to multi-task.


Negotiable salary


Qualified candidates are requested to send their applications not later than 10th March 2019.


Only shortlisted candidates will be contacted.


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