Job Description

RefugePoint Senior Social Work and Child Protection Officer Job in Nairobi, Kenya 2019

Career Employment Senior Social Work and Child Protection Officer Nairobi Kenya June 2019

RefugePoint

Job Title: Senior Officer, Social Work and Child Protection

ID: 2113

Department: Nairobi Office

Closing Date: Short-listing will be on a rolling basis. Only short-listed candidates will be contacted.

Location: Nairobi, Kenya

Grade: 7

Starting salary: KES 130,000

Supervisor: Program Manager, Social Work & Child Protection

Supervision given: Social Workers

RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees. We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children and urban refugees.

Main purpose of the position: The Senior Officer shall closely work with the case managers to ensure clients receive holistic social work support. The position shall support the Case Managers to jointly develop action plans tailored to clients’ needs, ensure timely delivery of interventions and work with clients towards self-reliance and graduation from services and assistance.

The core responsibilities of this position:

Social Work Core Tasks:

• Supervise and provide administrative support to Social Workers;


• Provide technical support to social workers on case management;


• Review client files and provide feedback to case managers as part of coaching and ensuring quality of data is maintained;


• Prepare and submit requests for cases referred for rent, emergency and NFI support;


• Actively participate in training of case managers and other staff members whose work impacts the case management process;


• Liaise with the Program Manager; Social Work and Child Protection in planning and budgeting for social work interventions;


• Support Social Workers in preparing and planning for visitors to the program.

Child Protection Core Tasks:

• Support with child protection case management including reviews of Best Interest Assessment (BIA) and Best Interest Determination (BID) reports;


• Support monitoring of education beneficiaries by conducting school visits; meeting the beneficiaries and reviewing monitoring reports from the Education Officer. Keep track of high level education indicators including retention and transition rates;


• Participate in training communities on community based child protection and in reviewing recommendations from children’s forums;

Documentation and Reporting

• Actively participate in development and review of case management guidelines and procedures;


• Provide a monthly report for dashboard indicators on rent, Non-Food Items (NFI) and emergency assistance.

Partnerships

• Represent RefugePoint in social work and child protection forums as assigned;


• Be on the lookout for potential social work and child protection partners and recommend the prospective ones.

Attend to other duties as assigned by the supervisor

Required Qualifications

• University Degree in social work, education or a related social science technical field


• At least three years’ experience in social work or child protection programs


• Knowledge of diverse case management processes


• Experience in supervising and managing teams


• Experience in conducting and reviewing Best Interest Assessments and Best Interest Determination


• Proven ability to organize and conduct trainings


• Ability to network with various partners including donors and government


• Experience working with communities and vulnerable groups


• Excellent written and oral communication skills

Desired qualifications

• Analytical and critical thinking skills


• Social competence skills, diplomacy and a team-worker


• A high degree of cultural sensitivity and ability to adjust to change


• Ability to deal with conflict situations


• Self-motivated and able to work with high degree of autonomy


• Experience working with refugees in urban areas

Special Requirements

• Current Police Clearance Certificate

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