Summary

• The Communications and Outreach Specialist will design, develop, curate, maintain, and share communications products, platforms, and materials that facilitate awareness and appeal to external and internal audiences. This role will lead strategic communications efforts and strengthen coordination, collaboration, and synergies among key stakeholders for Feed the Children.

Essential Job Function

Strategy & Planning:

• Develop and implement communication strategies and tactical plans.


• Plan and produce content, including publications, articles, web content, social media content, media releases, etc.

Content Creation & Management:

• Manage national office communication channels.


• Support design and improvement of tools and forms, develop and manage communications consultants.

Events & Outreach:

• Support fundraising events and develop and nurture linkages with local radio/TV stations.


• Organize and participate in events, interviews, conferences, seminars, meetings, and workshops.

Compliance & Reporting:

• Produce analytical reports to identify and mitigate potential risks related to communications work.

Collaboration & Communication:

• Create communication messages, talking points, presentations, respond to inquiries, and collaborate with Program officers.

Research & Development:

• Conduct submission review process, track, research, and analyze information, and gather effective practices and lessons learned.

Behaviours (Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Feed the Children values.


• Holds the team and partners accountable to deliver on their responsibilities providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging personal and team goals, takes responsibility for own personal development, and encourages teams to do the same.


• Widely shares personal vision for Feed the Children, engages and motivates others.


• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with team, colleagues, Donors and external partners and supporters.


• Values diversity, sees it as a source of competitive strength.


• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions.


• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

Qualifications & Experience

• At least a Bachelor of Art in Journalism, bachelor’s in communications and public Relations; BA in Communications; Bachelor of theatre arts and film technology and social studies, or any other related discipline. Additional qualifications on the same subjects will be advantageous.


• A minimum of 6 years of progressive experience in strategic communications planning, messaging, and monitoring.


• At least 4 years of full-time experience in journalism, writing, editing, digital and print media, video production or broadcasting in an NGO.


• Excellent oral and written communication skills in English, working across platforms and channels, online and offline, with high level skills in design for social media /PowerPoint.


• Excellent understanding of different communication formats & channels and strong knowledge & understanding of current trends in digital/social media.


• Background and understanding of humanitarian rights approach, children safeguarding & protection.


• Experience managing communications vendors and consultants (e.g., translators, videographers etc.)


• Excellent organizational skills, including experience in managing conflicting demands, meeting deadlines and adjusting priorities.


• A positive attitude and flexibility in managing work tasks in a high-pressure environment.

Knowledge, Skills and Abilities

• Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.


• Computer Skills – Intermediate skills using Microsoft Office products Word, Excel, PowerPoint and Outlook. Advanced MS Excel skills, experience with MAS 90 and SAGE 100 helpful but not required. Experience with QuickBooks preferred.


• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


• Oral Communication - Speak clearly, persuasively, and professionally in positive or negative situations; listen and gets clarification; respond well to questions; demonstrate group presentation skills; participate in meetings.


• Written Communication - Write clearly and informatively; edit work for spelling and grammar; vary writing style to meet needs; present numerical data effectively; able to read and interpret written information.


• Teamwork - Balance team and individual responsibilities; exhibit objectivity and openness to others' views; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; able to build morale and group commitments to goals and objectives; support everyone's efforts to succeed.


• Ethics - Treat people with respect; keep commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.


• Reasoning - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.