Job Description

Job Title: Retail Shop Attendant

Reports to: Shop Manager

Industry: Retail

Location: Westlands, Nairobi

NET Salary: KES 25,000

Job Brief: Our client deals with embroidery retail seeking to hire a customer focused shop attendant who will be responsible for greeting customers and managing cash registers while also helping them find anything within the store that they need.

Key Roles & Responsibilities;

• Recommend and display items that match customer needs


• Welcome and greet customers


• Ensuring high levels of customer satisfaction through excellent sales service


• Maintaining outstanding store condition and visual merchandising standards


• Assist with the sales process by maintaining a fully stocked store


• Identify customers’ needs and recommend suitable items that best satisfy their needs.


• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guild lines.


• Ascertain customers’ needs and wants


• Manage point-of-sale processes


• Actively get involved in the receiving and arranging of new shipments


• Keep up to date with product information.


• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.


• Addressing and resolving customers complaints in a professional manner.

Required Skills & Qualifications;

• Diploma in sales, customer service, or related field.


• 1-2 years of experience in retail shop attending.


• Must possess outstanding communication skills


• Proven working experience in retail sales


• Basic understanding of sales principles and customer service practices


• Proficiency in English


• Track record of over-achieving sales quota


• Solid communication and interpersonal skills


• Customer service focus


• Friendly, helpful, confident and engaging personality


• Basic administration skills

Interested?

Apply directly through our careers page.

In case you experiencing difficulties apply through the option above, please

Email your cv to vacancies@gaprecruitment.co.ke

N.B If you’re emailing us directly, remember to insert in the email subject line, Retail Shop Attendant for consideration latest Tuesday 12th October 2022.

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