Retail Store Manager (Toys)
- Published date: March 11, 2021
- Category: Retail, Fashion & FMCG
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Wisen HR
Job Description
Location: Ngong road, Nairobi
Our client, a retail and distribution company, is looking for an experienced Retail Store Manager to organize and oversee the operations of a number of stores.
Job Purpose: Responsible for the overall success of the stores by setting targets, supervising store employees and ensuring they are attained.
Key Responsibilities & Duties
Develop business strategies to raise the company customers’ pool, expand store traffic and optimize profitability
Set standards and objectives for different stores and departments
Analyze sales and revenue reports and make forecasts
Optimize and oversee operations to ensure efficiency
Prepare and control the store’s budget aiming for minimum expenditure and efficiency
Monitor stock levels and purchases and ensure they stay within budget
Ensure the store fulfils all legal health and safety guidelines
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Ensure compliance with company’s policies and operational guidelines
Maintain outstanding store condition and visual merchandising standards
Plan and oversee in-store promotional events or displays
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Report to senior management on progress and issues
Assist upper management in decisions for expansion or acquisition
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Keep abreast of market trends to determine the need for improvements in the store
Be a shining example of well behavior and high performance
Key Requirements
Proven experience as area manager, store manager, assistant manager or similar managerial role
Knowledge of retail management best practices
Sound understanding of optimization of store operations and standards for success
Strong commercial awareness with a strategic orientation
Excellent problem-solving abilities
Outstanding communication and interpersonal abilities
Excellent organizing and leadership skills
Analytical mind and familiarity with data analysis principles
Excellent knowledge of retail management software
Degree in business administration, retail management or similar field
Deadline: Interested parties should send their online applications on or before 18th March 2021
Correspondence: Applications and detailed CV to be submitted online at http://goo.gl/T8sryH
We thank all applicants for their interest in this position; however, only suitable candidates will be contacted to continue the application process.
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