Retail Supervisor Jobs In Kenya (30-45K)

  • Published date: September 7, 2021
  • Category: Administrative & Office
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description



Location: Field (80%) and shop (20%) Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.


Retail Supervisor – Wajir


Salary Ksh.30,000 - 45,000




Job Description/Requirements








Responsibilities:



  • Create and maintain an incredible sales team

  • Meet the sales objectives through careful planning and motivating your team

  • Meet the technician target through a laser focus on efficiency

  • Meet the operational standard we expect at the shop


Description of tasks



  • Responsible for new customer acquisition across a defined area

  • Hiring agents who are very effective sellers and good representatives of BBOXX

  • Training agents to offer an incomparable customer service

  • Managing the schedule of agents and motivating them to reach new heights

  • Supporting and coaching agents in the field when needed (e.g. group presentation)

  • Monitoring their performance against objectives and take necessary actions

  • Organizing the agent network geographically

  • Responsible for technicians’ performance

  • Managing the schedule of technicians and motivating them to reach new heights

  • Monitoring their performance against objectives and take necessary actions

  • Responsible to implement a marketing strategy in coordination with Retail Area Manager

  • Request for any marketing activities

  • Responsible for the operations at the shop

  • Supervise the shop manager in its activities

  • Report to the retail area manager about the shop results


Specification, Skills, and Qualifications Desired:



  • A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)

  • Have prior experience in sales management with a deeper understanding of Route to Market Strategies,

  • We are not looking for the “striker” of a football team but the head coach

  • Be willing to live in rural areas, the role is set in rural areas.

  • You will be located at a shop which is in secondary towns

  • The suitable candidate should be able to speak English, Swahili and Somali

  • Be proficient with the Microsoft Office Suite

  • Excellent verbal communication, listening, and phone skills

  • You live to meet targets: You love challenges, you are driven to reach the target.

  • A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.

  • You love selling: You have a passion for convincing people. 

  • You love getting others to trust you and follow your advice.

  • You have some experience in selling effectively.

  • You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.

  • We also expect others to do the same. You should have stories when you over-delivered in your career.

  • Good motivational skills and enthusiasm

  • Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.

  • But you feel you have led projects or managed conflicts effectively in the past, tell us about it.

  • You are committed to amazing customer experience:  Going the extra mile for the customer is natural for you.

  • A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.




How To Apply


Interested and qualified candidates should forward their CV to: j.kenya@bboxx.co.uk using the position as subject of email.



Note: Never pay for any training, certificate, or  assessment









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