Retail Supervisor Jobs In Kenya (30-45K)

  • Published date: September 7, 2021
  • Category: Administrative & Office
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Location: Field (80%) and shop (20%) Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.

Retail Supervisor – Wajir

Salary Ksh.30,000 - 45,000

Job Description/Requirements


  • Create and maintain an incredible sales team

  • Meet the sales objectives through careful planning and motivating your team

  • Meet the technician target through a laser focus on efficiency

  • Meet the operational standard we expect at the shop

Description of tasks

  • Responsible for new customer acquisition across a defined area

  • Hiring agents who are very effective sellers and good representatives of BBOXX

  • Training agents to offer an incomparable customer service

  • Managing the schedule of agents and motivating them to reach new heights

  • Supporting and coaching agents in the field when needed (e.g. group presentation)

  • Monitoring their performance against objectives and take necessary actions

  • Organizing the agent network geographically

  • Responsible for technicians’ performance

  • Managing the schedule of technicians and motivating them to reach new heights

  • Monitoring their performance against objectives and take necessary actions

  • Responsible to implement a marketing strategy in coordination with Retail Area Manager

  • Request for any marketing activities

  • Responsible for the operations at the shop

  • Supervise the shop manager in its activities

  • Report to the retail area manager about the shop results

Specification, Skills, and Qualifications Desired:

  • A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)

  • Have prior experience in sales management with a deeper understanding of Route to Market Strategies,

  • We are not looking for the “striker” of a football team but the head coach

  • Be willing to live in rural areas, the role is set in rural areas.

  • You will be located at a shop which is in secondary towns

  • The suitable candidate should be able to speak English, Swahili and Somali

  • Be proficient with the Microsoft Office Suite

  • Excellent verbal communication, listening, and phone skills

  • You live to meet targets: You love challenges, you are driven to reach the target.

  • A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.

  • You love selling: You have a passion for convincing people. 

  • You love getting others to trust you and follow your advice.

  • You have some experience in selling effectively.

  • You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.

  • We also expect others to do the same. You should have stories when you over-delivered in your career.

  • Good motivational skills and enthusiasm

  • Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.

  • But you feel you have led projects or managed conflicts effectively in the past, tell us about it.

  • You are committed to amazing customer experience:  Going the extra mile for the customer is natural for you.

  • A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

How To Apply

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Note: Never pay for any training, certificate, or  assessment

Share by email Share on Facebook Share on Twitter Share on Google+ Share on LinkedIn Pin on Pinterest

Apply Now

Related jobs

  • Shop Manager Jobs In Wajir, Kenya (15-30K)
    Jobs in Kenya

    To maintain and manage the Shop, issue stock, and keep accurate records. Role: Shop Manager Reports to: Retail Supervisor Location: Shop (100% of the time) Job Purpose: To maintain and manage the Shop. Job Description/Requirements General running of ...

    September 7, 2021

    Ksh Not mentioned

    Apply Now

  • Operations Lead Job in Kenya September 2021
    Jobs in Kenya

    Job Vacancy: Operations Lead WYLDE International is a professional services consulting firm that works with ambitious entrepreneurs seeking to grow and scale their businesses while delivering impactful products and services to their customers. WYLDE ...

    September 7, 2021

    Ksh Not mentioned

    Apply Now

  • Kilishop Operations Assistant Job in Kenya September 2021
    Jobs in Kenya

    Job Vacancy: Kilishop Operations Assistant Location: Nairobi Starting date: Immediately Who are we? Kilimall is Kenya’s largest online shopping mall. It was launched in July 2014 with the mission of becoming No.1 E-commerce platform in Africa. ...

    September 7, 2021

    Ksh Not mentioned

    Apply Now