Retail Underwriting Officer at Old Mutual Kenya

  • Published date: October 6, 2023
  • Category: Administrative & Office
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description


Job Description



  • Review and assess health insurance applications for retail customers, analyzing medical records, claims history, and other relevant information to determine underwriting terms.

  • Support the retail team on Medex reports evaluation and issuance of underwriting terms.

  • Calculating group and individual new and renewal rates based on customers' background, industry and demographic information.

  • Identifying portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure.

  • Monitoring underwriting teams, performance and providing mentoring to achieve personal and department production goals.

  • Calculating group and individual premium rates based on customers' background, industry and demographic information.

  • Meeting with customers, agents and brokers to negotiate coverage, price and service delivery.

  • Offering friendly and efficient service to customers, handling challenging situations with ease.

  • Driving growth through collaborative engagements with various distribution channels, direct sales, insurance brokers, agents, bancassurance with enhanced service accessibility & client reach.

  • Identifying skill gaps among the staff within the department & facilitate training and skill transfer sessions.

  • Proactively address escalated customer issues.

  • Controlling loss by assessing risk, conducting analysis and recommending policy solutions.


Qualifications:



  • Bachelor's degree in a business-related field.

  • Certificate in clinical related fields (e.g., Nursing, or Health Sciences) will be an added advantage.

  • Prior experience in clinical underwriting, preferably in the health insurance industry.

  • Strong analytical and critical thinking skills.

  • Excellent communication and interpersonal abilities.

  • Detail-oriented with a focus on accuracy.

  • Familiarity with medical terminology, healthcare regulations, and insurance industry practices.



 

Method of Application


Interested and qualified? Go to Old Mutual Kenya on oldmutual.wd3.myworkdayjobs.com to apply

 

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