Job Description

The Sales Coordinator / Supply Chain Representative will be responsible to provide complete customer service, documentation and logistics support with timely information flow within the organization.

Key responsibilities will include but not limited to:
• Responsible for preparing, reviewing and administering contracts in accordance with company policies, legal requirements and customer specifications
• Create timely and error free Sales Orders by entering accurate information in the system
• Maintain channels of effective communication with customers, agents, operators, Sales team and other departments
• Adhere to the appropriate working procedure & deadlines for preparing documents (Purchase Order/ Purchase Invoice/ Sales Orders/ etc.)
• Knowledge of Incoterms, Contracts, LC, Documentation including familiar with Bill of entry and governmental permissions
• Provide high quality customer service and support to all parties concerned during the pre-shipment and post shipment process
• Documentation for Local Distribution in UAE (Duty Paid, Duty Exempt, Duty Deposit, Transfer of ownership, etc.)
• Familiar with Bill of entries process & knowledge of customs processes including inspection
• Knowledge of governmental requirements such as Customs, MOH, SIRA, Executive Office, etc.
• Invoicing customers & Monitor outstanding payments with Finance and follow up with customers
• Prepare Purchase Orders & contracts for Bulk shipments including LC arrangements (import& export)
• Prepare Sales contracts & Proforma invoices for all bulk shipments in a timely manner and forward them for execution to the Logistics team
• Prepare daily, weekly and monthly reports as required
• Perform any extra duties as assigned by the Line Manager

Requirements

• Minimum 3-5 years of experience in Sales & Customer Service
• Knowledge & understanding of Chemical Business environment & Products
• Customer focus and ability to develop strong relationship with key customers
• Self-motivated, Quality & Detail oriented
• Outstanding interpersonal, organizational and communication skills
• Ability to work with tight deadlines with attention to detail
• Ability to resolve issues and handle pressure with a positive outlook
• Should hold Master / Bachelor’s Degree in Sales & Marketing
• Should be young, dynamic, customer centric and a team player
• Microsoft Office skills & INCOTERMS required
• Knowledge of JDE systems will be an advantage
• Fluency in written and verbal English language

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