Sales & Onboarding Specialist Job in Nairobi, Kenya
- Published date: September 15, 2021
- Category: Sales
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Job Vacancy: Sales & Onboarding Specialist – Vendor
Job Location: Nairobi
Our client, an international e-commerce organization who is a leading provider of Importation / Exportation services is seeking to recruit a Sales & Onboarding Specialist – Vendor.
Duties and Responsibilities
- Understand the requirements and needs of a buyer/vendor during the onboarding process.
- Monitoring buyer/vendor’s compliance to DUBUY requirement.
- Responsible for working with buyer/vendor and/or the operations team to resolve onboarding concerns, sales concerns, feedback, and resolution.
- Initiate sales calls to existing customers to assess the need for replenishing inventories.
- Monitoring buyer/vendor satisfaction data and liaising with the buyers/vendor to take proactive measures for improvement.
- Providing customer support subject matter expertise on existing and new services where necessary.
- Standardized report preparation and sharing with Project Manager.
- Regular reporting to highlight areas of activity / opportunity / concern.
Qualifications and Experience
- Bachelor’s degree, preferably in a Business Management or a Sales & Marketing related field.
- Minimum of 2-3 years’ experience in an e-commerce onboarding environment.
- Strong customer service experience.
- Strong written and verbal communication skills.
- Ability to translate complex topics into simple language that can be easily understood by buyers/vendors.
- Be an analytical and organized planner.
- Ability to handle sensitive issues with professionalism and care.
- Tech-savvy and able to learn new software quickly, efficiently, and effectively.
- Have experience working with APIs and e-commerce software.
- Ability to adapt to a constantly changing environment.
- Ability to prioritize time-sensitive tasks as they arise.
How to Apply
To apply send your CV to: applications@flexi-personnel.com latest by 24th September 2021.
Indicate the role applied for and salary expectations on the email subject.
NB: Flexi Personnel does not charge candidates for job placement.
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