Sales & Onboarding Specialist Job in Nairobi, Kenya

  • Published date: September 15, 2021
  • Category: Sales
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Job Vacancy: Sales & Onboarding Specialist – Vendor


Job Location: Nairobi


Our client, an international e-commerce organization who is a leading provider of Importation / Exportation services is seeking to recruit a Sales & Onboarding Specialist – Vendor.


Duties and Responsibilities



  • Understand the requirements and needs of a buyer/vendor during the onboarding process.

  • Monitoring buyer/vendor’s compliance to DUBUY requirement.

  • Responsible for working with buyer/vendor and/or the operations team to resolve onboarding concerns, sales concerns, feedback, and resolution.

  • Initiate sales calls to existing customers to assess the need for replenishing inventories.

  • Monitoring buyer/vendor satisfaction data and liaising with the buyers/vendor to take proactive measures for improvement.

  • Providing customer support subject matter expertise on existing and new services where necessary.

  • Standardized report preparation and sharing with Project Manager.

  • Regular reporting to highlight areas of activity / opportunity / concern.


Qualifications and Experience



  • Bachelor’s degree, preferably in a Business Management or a Sales & Marketing related field.

  • Minimum of 2-3 years’ experience in an e-commerce onboarding environment.

  • Strong customer service experience.

  • Strong written and verbal communication skills.

  • Ability to translate complex topics into simple language that can be easily understood by buyers/vendors.

  • Be an analytical and organized planner.

  • Ability to handle sensitive issues with professionalism and care.

  • Tech-savvy and able to learn new software quickly, efficiently, and effectively.

  • Have experience working with APIs and e-commerce software.

  • Ability to adapt to a constantly changing environment.

  • Ability to prioritize time-sensitive tasks as they arise.


How to Apply


To apply send your CV to: applications@flexi-personnel.com latest by 24th September 2021.


Indicate the role applied for and salary expectations on the email subject.


NB: Flexi Personnel does not charge candidates for job placement.

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