Sales Tele Service Consultant – Call Center. at Izwe Loans Kenya Limited
- Published date: February 21, 2024
- Category: Consulting & Strategy
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Location: Nairobi, Head Office
Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services
Key Responsibilities:
- Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions.
- Build rapport with potential customers to foster long-term relationships and repeat
- Utilize sales scripts and materials effectively while maintaining authenticity and professionalism.
- Close sales by effectively handling objections, negotiating terms, and securing commitments from customers.
- Track key performance indicators (KPIs) such as conversion rates, average order value, and sales pipeline velocity.
Qualifications:
- Diploma in business or related field preferred.
- 1 plus year working experience with proven track record of success in sales in a tele service or call center environment.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
- Strong negotiation and persuasion abilities, with a results-oriented mindset.
- Familiarity with sales techniques, methodologies, and best practices.
Attributes:
- Self-motivated and goal-oriented.
- Resilient and adaptable to changing circumstances.
- Ability to thrive in a fast-paced, target-driven environment.
Company Benefits
Competitive pay package & Medical Cover
Method of Application
Interested applicants should send their application letters, attach their CV and education & professional certificate, and email them by 23rd February 2024 to hrk@izwekenya.com with the subject Sales Tele Service Consultant – Call Center.
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