REF: TNH/HRD/SC/07/2020 (PERMANENT/CONTRACT TERMS)

Reporting to the Chief Security Officer, the successful candidate will be responsible for ensuring overall security of The Nairobi Hospital, and Outpatient centres, clients, and staff.

Main Duties & Responsibilities

• Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitor and respond to all security/life safety system alarms/ Access Control, and parking management.


• Ensuring the Chief Security Officer is fully briefed on any pertinent matters.


• Formulating operating procedures for security and safety activities in liaison with the Chief Security Officer.


• Prepares reports documenting all significant events and investigations, crimes committed, lost or found property, security lapses and safety hazards.


• Liaising with the government law enforces on security matters affecting the Hospital


• Conducting security surveys with the aim of improving on the Hospital’s integrated security solutions.


• Conducting routine security patrols, monitoring and evaluating performance levels for outsourced services.


• Protecting people, property, information, and TNH reputation.


• Proactively respond to security emergencies within the hospital


• Overseeing security services offered to clients, hospital deliveries, key management and escort cashiers as required from time to time.


• Overseeing the performance of the contracted third party security services operations.


• Planning and coordinate security operations for specific events of the Hospital.


• Representing and defending TNH interest in all forums including civil or criminal litigation matters.


• Control and monitor the two-way communication systems.


• Handle complaints and unusual/critical event information to the appropriate personnel immediately.


• Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and complete ‘task work orders’ for all reported maintenance needs.


• Detect, analyze and alert relevant personnel regarding any adverse conditions to the corporation and its employees.


• Any other duty as may be assigned by the Chief Security Officer from time to time.

 Qualifications, Skills & Experience

• University Diploma/Degree in Criminology, Security Management, Information Science or any other relevant field.


• At least two years working experience in a similar position with reputable security firms or public institution.


• Knowledge on handling internal investigations.


• Technical know-how in electronic security management systems and use of CCTV operations, VHF Radios and security phonetic alphabets


• Experience in security patrols, fire management and emergency responses


• Good written and verbal skills in both English and Kiswahili


• Good interpersonal relations, leadership, planning and organizational skills


• Proficient computer skills including Microsoft Office.


• Ability to work in a team environment.


• Ability to identify critical issues quickly and accurately.


• Ability to remain calm and professional under stress.