Job Description

Vacant Position: Senior Automobile Workshop Personnel (Supervisor / Assistant Service Manager)

Reference Number: OC/2020/001.

Location: Mombasa

Overall Job Purpose: The position holder will be responsible for growth of after sales business in coastal area – Increase spare parts market share and Increase key business growth in the workshop.

Reports To: Head – After Sales.

Key Responsibilities:

Spare Parts:

• Grow the spare parts business and ensure FY ABT is achieved as per target.


• Ensure aged inventory reduction for each FY as per requirement.


• Staff development: ensure staff development is carried out as per required set target.


• Prepare timely and quality reports for the functional reporting lines


• Achieve fill ratio of parts to the workshop and counter sales.


• Ensure network development across the country to enhance spare parts sale.


• Manage stock levels delivery times & transport costs.


• Managing of spare parts and warehouse.


• Perform other related duties as assigned.

Service:

• Managing workshop parameter to improve CSI.


• Effectively manage workshop team to achieve saleable man hour.


• Reduce repeat concern by direct guidance and close supervision technicians to do the job assign to them.


• Manage branch working capital in conjunction with the Financial Controller; Control inventory and debtors as per company policy


• Follow up debtors on a regular basis to maximize payment collection for workshop repairs.


• Develop Tata Network in Mombasa to improve revenue


• Institute mechanisms to improve on same day delivery in the workshop.


• Improve vehicle through bay/day.


• Ensure timely and quality reporting through the INCADEA system.


• Improve workshop performance through effective reporting and communication.


• Maintain tools & equipment to improve work quality.


• Daily weekly and monthly workshop technical reports to line manager.


• Achieve profitability as budgeted in the ABP FY.

Minimum Qualifications and Experience

• 6 years’ hands on experience in the workshop


• Degree or Masters in Business field, Mechanical Engineering, Sales and Marketing, ICT literate, Supply Chain Management or a related field.

Desired Profile

• A person who has handled service business independently


• Descent knowledge of automobile spare parts and computer literacy ( mandatory).


• A Person who has hunger for new challenges and capable of bringing new business opportunities will have an advantage.


• A Person from Mombasa coastal region is preferred but other candidates who would like to relocate unconditionally can apply for the role

How to Apply:

Please send an updated and detailed CV including a cover letter to hr.kenya @tatainternational.com.

Closing date for receiving applications is 14/01/2020.

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