Job Description

Job Title: Senior Tour and Travel Consultant

Industry: Hospitality

Location: Nairobi

Gross Salary: 55K – 70K

Our client is a medium-sized tour and travel company in Nairobi.

They seek to hire a senior tour consultant who will customize and handle end-to-end tour booking and offer client support in terms of providing the necessary travel requirements and arrangements.

Key Responsibilities

• Design flexible tour packages, excursions, safaris, and other related services in regard to tours to meet the needs of different clients


• Create and sell innovative inbound and outbound tour packages to meet market demand


• Maintain and organize airline contracts, keeping them up to date


• Research and constantly source for interesting product packages to meet consumer demands


• Check and process ticket re-issue and fare calculations


• Ensuring airlines fares are loaded correctly and liaising with airlines to rectify


• Respond to inquiries regarding hotels & safaris within 24hrs


• Prepare itineraries to the various destinations of interest


• Keep clients up to date with changes in the travel industry


• Ensure payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale


• Create contact with hotels, car hire, sightseeing attractions, and other service providers for the best competitive contract rates


• Making follow-ups on tour quotations


• Ensuring that tours quotations are competitive as well as terms & conditions


• Arranging to see vehicles (and if possible be accompanied by customer reps) before the start of service to ensure quality and minimize customer complains

Key Qualifications

• Bachelor’s degree in Hospitality, Travel, Tourism, Business or a relevant field


• Must have at least 4 years’ experience as a tour consultant


• Experience in liaising with international travel agents/partners


• Excellent planning and organizational skills


• Self-motivated, Confident, and outgoing personality


• Ability to multi-task and get things done to completion


• A Team player with good interpersonal and communication skills


• Excellent networking and prospecting skills

How to Apply

If you are up to the challenge, and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Senior tour and travel consultant) to vacancies@corporatestaffing.co.ke before 15th November 2022.

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