Sheer Logic Customer Center Agents Job 2021
- Published date: December 20, 2021
- Category: Customer Service & Support
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Customer Center Agents Job, Latest Kenyan Customer Service Vacancies,
Responsibilities:
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Qualifications
- Bachelor’s degree in communication or any business-related course
- 2 years working in a contact center environment
- Customer relations and problem-solving skills
How to Apply
Send CV to recruitment@sheerlogicltd.com by 21st December 2021. Clearly indicate the job title “Contact Center Agents”
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