Job Description

IT Manager/Business Intelligence Job, Latest IT Job Vacancies In Kenya,

Job Title: IT Manager/Business Intelligence

Location: Nairobi

Job Description

Sheer Logic Management Consultants is seeking to engage a dynamic and experienced individual for the position of IT Manager/Business Intelligence

Responsibilities

• Data Warehouse Administration: Provide functional administration of all the data warehouse components thus facilitating the availing of reports and dashes.


• Business Intelligence: To provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or a data mart and occasionally working from operational data.


• Self Service Reporting: To bring greater business visibility and insight to the broadest audiences of business users, allowing any user in an organization to have Web-based self-service access to up-to-the moment, relevant, and actionable intelligence.


• Promotions Tracking- Process and Report  Remunerations and Bonuses/Commissions to the respective business shareholders


• Data Mining -Extracting useful information from large data sets or databases Business Process Simulation –Analyze and Simulate and Account for trends and Gaps in data provided and advise the business accordingly.


• Data Modeling, Dimensioning and Reports Development: Development of new reports in line with reporting requirements adhering to the ETL and BO processes, and ensuring the completeness, timeliness and accuracy of standard daily, weekly and monthly reports; as well as ad hoc reports.


• End-User Layer Development – Automate the end user report extraction and refreshing capabilities for ameliorated experience.


• Management dashes: Facilitate the availing and circulation of management dashes which should be complete, timely and accurate.


• Support & Troubleshooting: Execution of support and troubleshooting


• activities associated with the resolution of all anomalies / issues reported on the data Warehouse and reports.


• Knowledge Database: Maintain a knowledge management database of all support and resolution issues.


• Documentation: Ensure that proper standard documentation of all support and development activities 


• Integration: Manage integration with the Data Warehouse, all source systems and files.


• Project support: Participate in reporting project implementation, particularly during development, testing and troubleshooting.

Application Support

• Sales & Distributor portal (uSDM)


• uSDM to bank Integration (Equity,KCB,AM)


• Retailer USSD


• Blackberry provisioning system


• SIMSWAP /Sim replacement system 


• CYN (Choose Your Number) 


•  BI Cognos 


• Police Investigation & Tracking Portal(Airtel Operator) 


• KYC Reporting System

Technical Support

• System level support for several applications as well as Troubleshoot and debug application and infrastructure problems found in the production and non-production environments.


• Work with other team members in Operations and vendors to plan the deployment of software releases into production

User Training

• User training for the various applications being supported as well as Author internal documentation, such as environment diagrams, installation/configuration documents and release notes for the applications.

UATS and FUTS

• Resource rallying coordination and reporting on various UATS and FUTS in collaboration with various teams

Process implementation and Automation

• Implementation and where necessary automation of business processes to reduce turnaround times for various subtasks.


• Create scripts and applications to help automate operational processes, and fulfil custom customer requirements.


• Documenting and commenting such scripts and utilities for ease of understanding and re-use

Qualifications

• Over 3 years in a busy IT environment with hands-on experience in software development, systems administration and IT supporting services.


• Thorough knowledge of the latest programming technologies such as the .NET framework, Java, Delphi etc. is crucial.


• Thorough knowledge of the self-service reporting tools like Oracle Business Intelligence Enterprise Edition, Oracle Discoverer


• Conversant with how Operating systems interact with systems, & specific experience with UNIX & Windows Operating Systems is a must.


• Data modeling techniques & SQL Server and/or Oracle databases.


• Experience with various industry standard scripting & coding methodologies e.g. SQL scripting.


• Experience in ETL/BO or enterprise reporting tool will be an added advantage.


• Any experience in aspects of organizational management such as Finance and HR management; will be an added

Educational Level:

• Must have: University degree in Computer Science, Electrical & Electronic Engineering or other related disciplines


• Professional qualification in Database and application development

Working Experience:

• Must have: 3 – 5 years with a minimum of 3 years in management role preferably within the Telecoms industry or IT core banking


• Experience in database administration, application development, system administration and resources management


• Wide knowledgeable in IT domain – modern server technologies, including virtualization, storage, Linux and Windows OS

How to apply

Kindly send your CV to recruitment@sheerlogicltd.com by 17th May 2021 clearly indicating the job title.

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