Role Overview:

• To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual commitments of CBRE are achieved.


• To ensure all maintenance and reactive work is called out in accordance with client and company policies and procedures and within health and safety legislative requirements.

Key objectives of the role (Not exhaustive or necessarily in order of importance):

• Understand the maintenance or project works to be carried out and identify the potential impact.


• Identify and implement mitigating measures to address the potential impact, through development of CWP documentation at site level.


• Minimise risks arising from human factors by developing standard – SOP and emergency – EOP operating procedures for planned maintenance work.


• Develop the site technical team by producing and delivering training on SOP's and EOP's.


• Minimise risk through the development of safety documentation for planned electrical isolations.


• Provide technical support and guidance to the site technical team.


• Carry out and maintain asset condition reviews at site level.


• Ensure supervisory support for critical works and shutdowns as required.


• Develop a working knowledge of the customers change approval system to avoid delays.


• Contribute to active management of engineering risks at site level through applying CERM methodologies.


• Train and educate the site technical team in the proficient use and application of Quantum.


• Ensure technical assessments are delivered and create a competency-based training portfolio for each member of the site team member.


• Ensure scenario training and assessment of the site technical team as delivered onsite.


• Establish and develop trusting, meaningful relationships with the CBRE site engineering team, Projects team, DCS and other client staff.


• Volunteer ideas/initiatives that contribute to continuous improvement and improved service levels.


• Positive contribution to the “team” effort, with a “can do” attitude and raising of standards.


• Undertake other tasks, as required by the Contract Manager, in accordance with experience and competencies.


• Ensure Quantum compliance is delivered and maintained to global expectations.


• Ensure risk exposure is maintained and value add to the client in how mitigations are developed.


• Ensure Quantum actions are managed onsite and updated accordingly.


• Ensure Quantum is always ready to present current updates and used as the primary source of data on site and that the client buys into the platform as a value add.


• Execute Incident reports in required timeframes and at the expected level of detail and quality.

The successful candidate will have the following background:

• Engineering Degree or Technical Equivalent.


• Comprehensive building services knowledge in Data Centre's.


• MV switching qualification/experience.


• Working knowledge of “Permit to work” systems.


• Understand and interpret technical drawings / processes.


• Experience of safety documentation within the Data Centre.


• Developing RCAs.                                                                          

 Role requirements:

• Require working flexibility due to the nature of the business.