Job Description

Job Vacancy: SME Channel Account Manager – Mombasa

Responsibilities:

• Meet and exceed given sales quota targeting SME & SoHo business accounts in the region


• Develop key relationships at all levels, to drive solutions that are innovative and provide value relative to the customer’s respective business needs


• Responsible for overall account strategy & management to improve quality of relationships, product penetration, revenue share, supplier status and ranking


• Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction


• Ensure that all account plans, organizational charts, account information and related documentation are current and on file record


• Provide overall management of new, existing portfolio and information relative to the customers including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc.


• Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad hoc sales reports as and when required

Qualifications:

• Undergraduate Degree in business related field or economics


• Minimum of 3 years’ experience in selling to business accounts & customers


• Working experience in Telecoms, ICT, ISP, Integrators, Banking or related industry


• Knowledge of the market (Western & Central regions) with existing business relationships will be an added advantage


• Knowledge and experience in selling business solutions, fixed/IP services and related technologies desired

Competencies and behavior

• Adept at prospecting, funnel management and closing business


• Proactive, self-driven, energetic, resourceful and creative


• Good presentation skills, able to project a strong, positive image of self and the Company


• Build good customer relationships at all levels to maximize Business’ ability


• Able to deliver professional sales presentations, proposals and reports.


• Good Proficiency in Excel and PowerPoint.


• Must be a strong team player with a commitment to value-based leadership.

How to Apply

Kindly send your CV to recruitment@sheerlogicltd.com by 27th September 2021 clearly marking the job title.

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