Software Service Engineer at Huawei Technologies

  • Published date: September 23, 2020
  • Category: IT, ICT & Software
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description


Report to:  Kenya Software Service Director


Location:  Kenya


Responsibilities



  • Responsible for on-site survey, installation, commissioning and maintenance of IT infrastructure Application and Software products

  • Provide technical support to customers through remote and on-site trouble-shooting.

  • Provide technical solution and hands-on support on software systems which includes hardware installation supervision.

  • Plan and carryout Software installation / upgrade, configuration and commissioning.

  • Work to resolve technical product issues and meet the laid down SLA’s.

  • Engage with R&D to resolve critical issues, Perform reviews of solution, Method and procedure.

  • Ensure proper handover of projects after the project delivery.

  • Co-operate with project team and relevant staff during equipment & Software installation and project implementation period.

  • Undertake Application, Database and network equipment health checks.


Qualifications



  • Bachelor degree or above in Electronics/Electrical/Telecommunications/ Computer Science or any related field of study from a recognized university.

  • Minimum 5 year experience in installation, commissioning and maintenance of software systems.

  • Should have the experience & knowledge about UNIX, Linux, Oracle DB, SQL, HTTPS, SOAP, Networking etc.

  • Should have programming knowledge, preferably Java, UNIX/LINUX Shell scripting skill is a must.

  • Understanding of TCP/IP Routing and protocols is an added advantage

  • ITIL — Certification is an added advantage

  • Software Engineer technical skills with related background



 

Method of Application



Please send your detailed resume ONLY to the following e-mail address: kenyahr@huawei.com. No hardcopy or phone calls will be accepted. Not later than 30th September 2020. Only shortlisted applicants will be contacted


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