Software Service Engineer at Huawei Technologies
- Published date: September 23, 2020
- Category: IT, ICT & Software
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Report to: Kenya Software Service Director
Location: Kenya
Responsibilities
- Responsible for on-site survey, installation, commissioning and maintenance of IT infrastructure Application and Software products
- Provide technical support to customers through remote and on-site trouble-shooting.
- Provide technical solution and hands-on support on software systems which includes hardware installation supervision.
- Plan and carryout Software installation / upgrade, configuration and commissioning.
- Work to resolve technical product issues and meet the laid down SLA’s.
- Engage with R&D to resolve critical issues, Perform reviews of solution, Method and procedure.
- Ensure proper handover of projects after the project delivery.
- Co-operate with project team and relevant staff during equipment & Software installation and project implementation period.
- Undertake Application, Database and network equipment health checks.
Qualifications
- Bachelor degree or above in Electronics/Electrical/Telecommunications/ Computer Science or any related field of study from a recognized university.
- Minimum 5 year experience in installation, commissioning and maintenance of software systems.
- Should have the experience & knowledge about UNIX, Linux, Oracle DB, SQL, HTTPS, SOAP, Networking etc.
- Should have programming knowledge, preferably Java, UNIX/LINUX Shell scripting skill is a must.
- Understanding of TCP/IP Routing and protocols is an added advantage
- ITIL — Certification is an added advantage
- Software Engineer technical skills with related background
Method of Application
Please send your detailed resume ONLY to the following e-mail address: kenyahr@huawei.com. No hardcopy or phone calls will be accepted. Not later than 30th September 2020. Only shortlisted applicants will be contacted
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