Job Description

Software Trainer Jobs, ICT Jobs In Kenya, Alternate Doors Jobs

Our Client in the ICT industry is currently looking to hire a Software Trainer.

The Position requires a Dynamic Pro-Active Individual who will be able to train clients on the effective and correct use of our software products.

Responsibilities

• Primarily training of clients on QuickBooks Desktop / Online, NetBackups Software, AVG Software.


• Assessing individual/group training needs


• Planning, Preparing and Researching Lessons


• Teaching IT staff to trouble shoot and provide local support as well as general users on the effective and correct use of the software


• Organizing and Promoting the training courses offered


• Developing and enhancing training programmes of learning activities


• Preparing Notes and Teaching materials from time-to-time


• Spending contact time with clients (students) on an individual basis


• Checking and assessing Student’s work / progress and giving report / feedback on the achievements.


• Making use of new technologies such as distance learning and / or video conferencing


• Keeping IT and Training skills and knowledge up to date


• Covering the various and different territories within Nairobi and greater Nairobi plus surrounding towns (If and when required). Most trainings are required on-site.


• Identifying potential target clients and passing on the relevant information to Sales Team.


• Building & Maintaining relationships with new & existing clients


• Working with fellow team members.


• To meet set target for the region and date range provided in the respective area.


• To adhere with company policies on various products and services.


• Taking the brand names and creating awareness – where they don’t currently exist or are unknown


• To report to work on the time stipulated and be pro-active on the tasks provided.


• Creating reports detailed weekly and monthly summaries with feedback on clients achievements.

Competencies

• He / She should be a person with strong communication and interpersonal skills.


• Fluent spoken and written English is a must.


• Exceptional communication skills and the ability to work well with people at all levels are essential.


• Strong organizational, planning, and motivational skills are desired.


• Ability to quickly set up and use audio/visual equipment is a plus, though not required


• Be self-motivated and a person with proven track record of achievements.


• He / she should be able to effectively communicate to all types of people and make them understand the correct use of software applications.


• Time management and communication skills perfected – A MUST.

Qualifications

• A University graduate with IT + Accounting background is a must and Adult


• Education / Communications or Computer Science (preferred) from a recognised University or College.


• At least 3 years’ experience in the field with similar industry.


• Demonstrate ability to motivate and work directly with other team members.

How to Apply

Please send your CV to jobs@alternatedoors.co.ke

Apply Now Email Job