Job Description

Soko

Job Advert: Quality Assurance Manager

Who we are?

Soko is an ethical lifestyle brand that leverages technology with human ingenuity to catalyze global supply chain innovation, partnering with artisan entrepreneurs to create thoughtful fashion for consumers who care and won’t compromise.

Position Summary: We are looking for an experienced Quality Assurance Manager to assist our company to formulate quality standards and regulations for the product produced.

Ideal candidates should be able to analyze the data gathered and plan accordingly to improve product quality.

Candidate will be accountable for identifying the mistakes and inspecting the procedure.

He/She will be reporting to the Head Supply Chain Manager.

Duties and Responsibilities but not limited to;

• Compile company wide quality control reports, create statistical process control metrics, manage nonconformity material discrepancy reports, recommend continuous improvement activities.


• Prepare monthly summaries of quality issues, present to the senior management team.


• Setting requirements for raw material or intermediate products for suppliers and monitoring their compliance


• Review and improve the existing Quality Record.


• Implement quality training programs for key quality & manufacturing personnel and supply chain partners.


• Ensure appropriate calibration of quality equipment.


• Work with Logistics to integrate quality standards as part of the Service Level Agreement for core suppliers and, where appropriate, assess supplier return products with failure analysis.


• Issue and manage supplier Corrective Action Reports.


• Support production, Inventory, Procurement and Logistics with annual business reviews of key suppliers.


• Work with Design on new component introduction, alternative raw materials, tooling requirements, test plans, and product qualification requirements.


• Design and implement Quality Plans for all parts to be integrated into CAD drawings.


• Communicate and share the company quality philosophy to key personnel in the company.


• Keep senior management abreast of significant developments identified during quality control activities.


• Investigate and record customer complaints regarding product performance, specifications, and reliability.


• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality

More Details on Experience

• BSc degree in Chemistry / Engineering/ Science


• Excellent interpersonal skills


• Ability to manage a variety of cross-functional team members


• Excellent organizational and follow-up skills


• Jewelry expertise will be an added advantage

How to Apply

If you are interested in the role or know someone who would be a good fit, please send CV and cover letter to recruitment@shopsoko.com by eod December 16, 2022.

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