Job Description

Our client in the hospitality industry is seeking to recruit a highly talented and dynamic professional to fill in the following position based in Nanyuki:

Spa Therapist

Reporting to the Lodge Manager and the General Manager, the incumbent will work to provide professional spa services and engaging wellness therapies and massage treatments to our clients.

You will be required to offer a full range of treatments to fulfil different client needs and expectations.

Key Responsibilities

• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.


• Maintain equipment and sample inventory of products.


• Keep documentation and maintain clients’ files.


• Acknowledge and respond to relevant customer queries, needs and expectations.


• Suggest and promote retail products or additional services.


• Uphold hygiene standards and follow health and safety regulations.


• Cooperate with and report on administration on any arising issues.


• Apply best practices and be up to date with market trends.


• Conduct weekly stock inventory with the cost controller and advise the management on stock levels for reordering.


• Relieving and assisting at the Front Desk when needed.

Key Qualifications, Experience and Skills

• Degree or current license in Aesthetics or Physiotherapy


• 2 – 3 years working experience in a similar role


• Should be computer literate, have knowledge in MS Word, MS Excel and billing systems.


• Should have strong analytical thinking and the ability to assess complex information.


• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies.


• Experience in sales will be considered an advantage


• Proficient and fluent in English


• Excellent communication and customer service skills.

How to Apply

Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading SPA THERAPIST by Monday 23rd August 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees.

Only shortlisted candidates will be contacted.

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