Rationale/Objective for Position

• The Stakeholder Engagement Project Officer is responsible for ensuring that a model for identifying, planning and eventually measuring the added value of strategic engagement in home societies where MSF has offices and runs operations, is embedded in the strategic planning cycle of MSF Eastern and Southern Africa, as well as other relevant offices around the world.


• The job holder will also serve as the reference person for the project throughout the movement, including for Executive Directors and Management Teams, to facilitate the use of this model in their strategic planning process.

Tasks & Responsibilities

Strategic Responsibilities

• Manage the overall strategy for the promotion and use of the project across the MSF movement.


• Coordinate the development, evaluation and continual refinement of the engagement strategy process and templates accordingly.

Technical and Operational Responsibilities

• Coordination
  
  
  
  • Present the supporter engagement introduction document and lead related discussions to introduce the project with stakeholders in countries where MSF has both offices and operations.
  
  
  • Guide the country teams on how to use the templates and support the process.
  
  
  • Brief and support local coordinators when developing and implementing a supporter engagement strategy.
  
  
  • Disseminate exemplary practices about the utilization of tools and the formulation of strategies.
  
  
  • Design presentations, write briefs, and continuously adapt and refine the toolkit in collaboration with the DCF for MSF EA.
  
  
  • Consolidate the dataset provided by the various departments.
  
  
  • Ensure that the project budgets and plans are on track.
  
  
  • Organize specific meetings and facilitate workshops.
  
  
  
  


• Promotion of the project within the movement
  
  
  
  • Reach out to relevant offices and organize briefings to outline the project, including drafting materials, presenting the project and managing follow up questions.
  
  
  • Ensure planning and logistics required for meetings and workshops.
  
  
  • Identify and organise consultations and discussion forums with various MSF stakeholders and international platforms.
  
  
  • Create and upkeep the SharePoint pages for the project.
  
  
  
  


• Continuation
  
  
  
  • Define Terms of Reference and call for volunteers to set up a Community of Practice for the continuation of the project after the two-year phase of this employment\and optimize the supporter engagement strategies in the long-term.
  
  
  
  

Other Responsibilities

• Carry out additional tasks as necessary according to the evolution of the project.

Qualifications

Education

• A Bachelor’s degree in a relevant field, or an equivalent qualification from a recognized institution.


• Knowledge of MS Office Tools (PPT, Excel).


• Fluency in English is required, and knowledge of French/Spanish and a third language is an added advantage.

Experience

• At least 3-5 years of relevant experience.


• Experience with MSF or other humanitarian NGOs is an added advantage.


• Experience working on the African continent.

Competencies

Technical Competencies

• Ability to think strategically and translate a vision into practical outputs.


• Excellent program management and coordination skills.


• Excellent written and verbal communication skills, including demonstrated ability to effectively facilitate various level meetings; prepare clear and concise briefs, presentations, and reports.


• Place high value on quality improvement, applying managerial and technical skills to measure and improve efficiency.


• Strong analytical and process facilitation skills.


• Strong Microsoft Office skills

Behavioural/General Competencies

• Good organisational and multi-tasking skills.


• Ability to work effectively in a team and alone.


• An open approach and resilient spirit.


• Proactive attitude.


• Flexible mindset and ability to adapt quickly, focusing on value creation.


• Strong analytical and process facilitation skills.