Swissport Team Leader (Cargo Handling) Job at JKIA, Kenya 2021
- Published date: July 15, 2021
- Category: Real Estate & Property Management
-
- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Swissport Kenya Limited is recruiting for the position of Team Leader (Cargo Handling) based at Jomo Kenyatta International Airport.
We are seeking a professional with a proven track record in operations that will be responsible for leading a team during a flight or on a specific task and ensure compliance of safety, security and operational performance in line with the Swissport formula, procedure, policies and brand values.
Key Duties and Responsibilities
- Coaching and coordinating the team assigned to the task
- Reporting critical issues while performing the assigned task to the Service Delivery Lead on duty.
- Ensuring compliance with all SOPs/LOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience.
- Leading the team to ensure we deliver consistently great customer experiences at every touchpoint.
- Resolving service challenges in a timely manner.
- Maintaining discipline and ensure that staff observe safe working practices as per company policies.
- Completing flight/task reports as per company procedure.
- Maintaining positive customer relationship during the assigned task.
- Actively participating in customer briefings and ensuring that the customer expectations are met.
Qualifications
- Diploma or Higher
- Computer Literacy
- 2 years’ relevant working experience in Cargo Handling
- Customer Oriented
- Effective interpersonal skills
- Problem solving and decision making
- Planning and organizing skills
- Good communication skills (written and verbal)
- Attention to detail
How to Apply
Application letter and CV ONLY clearly indicating position applied for should be forwarded
via email: NBO.Recruitment@swissport.com
to:
The Human Resource Manager
Swissport Kenya Limited
P.O. Box 19177, 00501
Nairobi.
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category.
In case you do not hear from us, please consider your application as unsuccessful.
A valid Police Clearance Certificate is MANDATORY, this should not be dated earlier than February 01, 2021.
Be part of the team that brings Swiss time to African soil!
Closing Date: July 27, 2021
Related jobs
-
Property Letting Officer Job vacancy in KenyaJobs in Kenya
PMC Estates seeks to hire a mature, experienced, self-driven, and results-oriented candidate to fill in the role of Property Letting Officer. The desired persons will be reporting to the senior property manager. Job Responsibilities: Ensuring all uni...
-
UNHCR Private Partnerships & Philanthropy Officer NGO Jobs KenyaJobs in Kenya
Private Partnerships & Philanthropy Officer Job, Latest NGO Jobs, Closing date: April 15, 2021 Duties and Qualifications Private Partnerships and Philanthropy Officer Organizational Setting and Work Relationships The Private Sector Partnerships S...
-
Sheer Logic Property Coordinator Jobs KenyaJobs in Kenya
Property Coordinator Job, Latest Supply Chain Jobs, Sheer Logic Management Consultants is seeking to engage dynamic individuals for Property Coordinator position for one of our clients. Responsibilities Implement and maintain contract management fram...