TECHNICAL SUPPORT PERSON Jobs vacancy in Kenya 2019

  • Published date: March 5, 2019
  • Category: Customer Service & Support
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

TECHNICAL SUPPORT PERSON Jobs vacancy in Kenya 2019


Career Employment Technical Support Person Nairobi Kenya March 2019 


Job Summary


The Technical Support Person will monitor and maintain computer systems, hosting servers and networks within the company. They will facilitate troubleshooting and resolution of technical functions, and handle changes required such as forgotten passwords, viruses, spamming and email issues.


Responsibilities



  • Troubleshooting and Resolving Technical Functions.

  • Installation & configuration of the company’s computer Operating systems and applications.

  • Working with customers/employees to identify technical problems and advising on the solution.

  • Diagnosing and solving hardware or software faults.

  • Manage and ensure the highest level of service for our clients through monitoring of day-to-day technical support work activities.

  • Providing maintenance and support for internal tools for working such as networks and related hardware and software.

  • Maintain a good working knowledge of current infrastructure and future trends in the industry and advise the team accordingly.

  • Maintain a good working knowledge of current infrastructure and future trends in the industry and advise the team accordingly.

  • Issue troubleshooting and resolution related to technical functions of the hosted environment. 

  • Must be proficient with the cPanel

  • Proficient with Linux troubleshooting

  • Proficient in email systems

  • Basic understanding of linux servers

  • Proficient with online security


Job Requirements


Required education: Bachelor's degree
Required relevant work experience: 18 months
Required languages: English (Spoken: fluent | Written: fluent)

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