Telemarketing officers Job vacancy Kenya 2019
- Published date: February 11, 2019
- Category: Marketing & Communications
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Telemarketing officers Job vacancy Kenya 2019
Career Employment Telemarketing officers Nairobi Kenya Feb 2019
Job Summary
Identify opportunities, produce leads and book appointments with the emphasis on high quality leads
- Minimum Qualification: Certificate
- Experience Level: Entry level
- Experience Length: 2 years
Job Description
Key roles and Responsibilities
- Telesales- reaching potential clients through effective telephone marketing, close business and do follow ups
- Email marketing and social media marketing to potential clients
- Develop creative pitches and propositions and follow up with existing clients
- Use of initiative to identify and follow up opportunities with clients who are not already on the database
- Achieve monthly set targets
- Network for leads and participate in field marketing
- Deliver scripted sales pitch to the potential clients
- Handle clients’ inquiries in a timely and professional manner
- Record clients’ details including reaction to the product or service offered i.e., post disbursement feedback
- Obtain contact details of potential clients from varied sources
- Conduct clients and marketing surveys for purposes of gauging clients’ opinions
- Answer telephone calls from potential clients and following up to ensure sales conversions
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase loan products
- Perform any other related function as assigned to by the management from time to time
Required Skills & Qualifications
- Post-secondary qualification in the sales and marketing or related field
- Relevant work experience in sales, marketing, promotions or telemarketing
- Excellent communication skills
- Knowledge of sales and marketing principles and strategies
- Marketing and networking skills
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