Training Officer Job vacancy Kenya Airways 2020

  • Published date: February 12, 2020
  • Category: Education, Teaching & Training
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Training Officer Jobs, Airline Jobs In Kenya, Kenya Airways Jobs


Position: Training Officer Inflight Services Training


Location: Nairobi


Job Description


The ideal candidate will be required to organize, conduct and evaluate In-flight Services training and development programmes to enhance organizational and individual performance for staff at Kenya Airways and for commercial customers.


Responsibilities



  • Analyse learning and development needs and design solutions to ensure they address capability development needs.

  • Prepare learning materials and venue to ensure effective delivery of training.

  • Deliver the training to the selected participants to enhance knowledge and skills and demonstrate the return on investment on trainings offered.

  • Follow up on course participants to evaluate level of skills transfer & implementation of action plans.

  • Prepare progress and assessment report on course participants for follow up and recommendations to their respective supervisor.

  • Prepare, administer and mark examinations to assess the effectiveness of the training.

  • Maintain the library and other training materials and monitor training activity, expenditure and provide reports.

  • Support advertising and marketing of courses to external commercial customers.

  • Adapt and customize training to meet customers’ requirements

  • Contribute to the achievement of commercial objectives for In-flight Services training.

  • Issue certificates / transcripts to qualified participants to ensure compliance with KQ Standards and Procedures.

  • Deliver commercial training programs to contribute to the achievement of revenue generation.

  • Maintain competency, qualification and where required, certified in both the subject matter required to deliver.

  • Support in the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas.

  • Act as subject matter expert for the business with regards to Inflight Services Training.

  • Create a learning culture by always engaging learners and their managers.


Qualifications



  • At least 3 years’ experience as a Flight Purser

  • Bachelor’s degree

  • Must possess excellent communication, interpersonal and presentation skills

  • Excellent communication, Motivational skills, interpersonal and presentation skills

  • Demonstrated ability to leading self

  • Possession of instructional techniques, design and delivery skills will be an added advantage

  • Proficiency in MS Office productivity skills with excellent IT skills


How to Apply


Click here to apply.

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