User Researcher at Transsnet Financial

  • Published date: January 19, 2021
  • Category: Research
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

We are looking for a motivated and insightful user researcher based in Kenya who will work closely with overseas project team. The user researcher will help us create useful, usable and delightful mobile/web products for users and inspire improvement at all stages of product development by delivering compelling insights based on user research findings.

Job responsibility:

  • Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data/study results;

  • Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys;

  • Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis;

  • Deeply understand the needs, behaviors, and scenarios of products across mobile applications. Collect users’ feedbacks and evangelize for user research across the organization;

  • Teach, mentor, and advise product and operation teams on incorporating user research and user voice into the product building process. 

Qualification requirement:

  • Bachelor’s Degree in Anthropology, Psychology, Sociology, Human Factors Engineering, Computer Science or relevant field;

  • 3+ years’ work experience in user research or market research, preferable with exposure in mobile/web product and AI;

  • Working experiences include customer satisfaction survey, questionnaire design, in-depth interview, A/B tests, usability test, user operation and etc.;

  • A desire to keep pushing your work until all details are attended to;

  • Fluency in English;

  • Proficiency in Microsoft Office;

  • Excellent communication skills, Analytical skills, strong time management skills, proactive, responsible, and team spirit.


Method of Application

Interested candidates should send in their CVs to on or before the 22nd of January 2021.

Share by email Share on Facebook Share on Twitter Share on Google+ Share on LinkedIn Pin on Pinterest

Apply Now

Related jobs

  • APHRC Research Officer Job Vacancy
    Jobs in Kenya

    African Population and Health Research Center (APHRC) Research Officer (M/F) The African Population and Health Research Center (APHRC) is an African-led and Africa-based international research institute committed to conducting high quality and policy...

    January 18, 2021

    Ksh Not mentioned

    Apply Now

  • Research Impact Specialist Job Population Council
    Jobs in Kenya

    Research Impact Specialist Job, Current NGO Jobs, Africa Region Closing date: January 31, 2021 JOB TITLE: Research Impact Specialist, Africa Region REPORTING TO: Associate/Manager, Kenya Business Development and Director, Research Impact LO...

    January 7, 2021

    Ksh Not mentioned

    Apply Now

  • Research & Financial Analyst at Build Afrique
    Jobs in Kenya

    Key Responsibilities   Carrying out specific real estate market surveys and research. Carrying out market research to inform on investment market indicators and viability of real estate investment options. Understanding the brief for specific re...

    December 20, 2020

    Ksh Not mentioned

    Apply Now