Job Title: Waiters / Waitresses

Industry: Hospitality

Nature of Job: Full Time

Salary: KShs 19,000

Job Location: Westlands, Nairobi

Duties and Responsibilities:

• Take orders and serve food and beverages to patrons at tables in dining establishment


• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.


• Greeting guests and taking drink and food orders


• Staying attentive to the needs of guests in the dining area


• Delivering food from the kitchen to the guests


• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests


• Following health code standards with regards to the handling of food


• Performing shift duties like delivering racks of cups to the service station, rolling silverware, wiping tables and ensuring the dining area is clean


• Collect payments from customers.


• Enter patrons’ orders on order slips or computer for transmittal to kitchen staff


• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.


• Present menus to patrons and answer questions about menu items, making recommendations upon request.


• Clean tables or counters after patrons have finished dining


• Explain how various menu items are prepared, describing ingredients and cooking methods on request


• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Key Requirements

Qualifications / Skills:

• Diploma or Certificate holders


• 2-5 years’ work experience as a waiter/waitress in a busy hotel


• Flexible to work in alternate shifts


• Good communication skills


• Very presentable with excellent customer service skills


• Knowledge of various cuisines and drinks


• Hands-on experience with POS- point of sale system


• Basic math skills


• Attentiveness and patience for customers


• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.


• Active listening skills and very swift


• Young and energetic


• Extremely high personal hygiene

How to Apply

If you meet the above qualifications, skills and experience send CV to recruitment@britesmanagement.com

Interviews will be carried out on a rolling basis until the position is filled

Only the shortlisted candidates will be contacted.