Job Description

Workshop Manager Career vacancy in Kenya 2019

Career Employment Workshop Manager Nairobi Kenya Feb 2019 

Job Title: Workshop Manager – Manufacturing

Overall Purpose: This position is a leadership role that require successful candidate to manage and lead a team of people in allocating workload and managing the day to day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.

Reports to: Technical Director (TD)

Key Accountabilities:

• Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.


• Ensure all vehicles and Machinery are up and running according to work schedules daily. Special emphasis must be given to Farm tractors to achieve an uptime of 95%


• Assist with quoting, project management, materials purchasing and quality checks.


• Ensure correct job numbers are used and that time records are correct.


• Provide oversight and check job estimates.


• Manage inward goods, checking quantities, dispatching goods and receipting invoices


• Regularly report progress on each job and quickly communicate delays or concerns with the Director – Technical. Report on manpower overruns or shortfalls.


• Work with the Technical Director to respond to Staff requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.


• Identify monthly/weekly Staff needs and explain/demonstrate commitment to service delivery and prompt feedback on assignment status.


• Receive and review feedback from customers and follow up to ensure customer satisfaction.


• Work with the TD and Transport Committee Chair to Track vehicles on the road, investigate customer complaints and concerns arising from vehicle maintenance/Equipment and suggest appropriate solutions.


• Develop and implement systems to record, file and store information pertaining to client enquiries.


• Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills.


• Provide weekly feedbacks to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.


• Promote a Health and Safety culture within the business.

Skills and Experience:

• High level people management skills


• Budget Control and implementation


• Strong analytical and interpersonal skills


• Ability to work with people at various levels from shop floor to senior management


• Ability to look beyond the initial customer enquiry and identify other business

Opportunities

• Project management experience


• Good Communication skills


• Must be conversant with ISO 9000 Standard Operating procedures


• Computer literacy with Microsoft Office including Outlook, Word and Excel


• Quality and productivity focused

To Apply:

Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com with Workshop Manager-Manufacturing on the Subject line.

Candidates should indicate their Current & Expected salaries

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