Job Description:

*This role can be based in any of World Vision's 27 countries of operation in Africa. 

PURPOSE OF POSITION

Working across World Vision's East, West and Southern Africa Regions, and with teams in 27 countries across the continent, the role leads Africa communications content strategy to delivery high quality content for communications, advocacy, marketing and global and local fundraising requirements. The Senior Manager is the central point of contact for communications content requests of all Africa National/Country Offices and humanitarian emergency responses. The incumbent will develop and project plan the production and delivery of SuperBriefs and content requests, ensuring appropriate technical capacity is available in National Offices to produce international standard high quality and on time content for Support Office marketing, WVI partnership, regional and local requirements. The Senior Manager will provide high level editorial and production oversight and quality control of all Africa content. The incumbent will provide some matrix management leadership to selected National Offices in Africa and support the Regional Communications & Public Engagement Directors with internal, executive and staff engagement communications across the region.

MAJOR RESPONSIBILITIES:

40%

1. Provide Africa communications content leadership, lead an integrated approach with Support Offices and National Offices in the planning and development of content SuperBriefs and other content requests, including international visits, and project manage the production of these across Africa National Offices. Support Offices and the Partnership receive on-time, international standard high-quality, communications content for marketing, supporter engagement, and campaigns.


2. All content requests, including SuperBrief requests are multi-media productions that provide multi-channel, multi-format, multi-audience communications collateral that the partnership, National Offices, Regional Offices, and Support Offices deploy for greater public and supporter engagement and marketing. All international visits for either content creation, media, and celebrity/VIP engagement, are managed in alignment with partnership standards and ensure communications resources developed are in line with Africa content standards for use by the partnership as appropriate.

20%

1. Lead National Office’s strategy to increase technical capacity to produce international quality content for Support Office marketing communications and resource development. National Office communications teams benefit from having the appropriate technical capacity and resources to produce SuperBriefs and high-quality content requests. By producing fewer number, but higher quality, requests for Support Offices, National Office communications teams are able to pivot to better support national internal and external communications in support of their national strategies.

20%

1. Matrix management of selected National Offices (development, non-fragile state contexts). National Office communications managers are provided technical leadership and support to transition their departments into high-performing teams focused more sharply on communications that lead to influence, income and impact for their National Office.

15%

1. Provide high level editorial and production oversight and quality control to all Africa SuperBrief content for Support Office marketing and partnership requests. SuperBrief and other content packages are delivered to Support Offices, and the partnership, ready for use – free from editorial, production, brand, child protection errors.

5%

1. Lead regional-level internal and staff engagement communications. Support Regional Communications & Public Engagement Directors on executive communications. Working with the Regional Director, EARO, SARO and WARO regional staff, operate in a more collaborative, communicative, virtual environment that encourages and enables greater engagement.

KNOWLEDGE, SKILLS AND ABILITIES:

1. A university degree in Communication, Journalism, Marketing, Public Relations, or other related field


2. Excellent leadership, and project management skills in the communications, production, creative industries


3. A demonstrable track record of working and managing cross-cultural stakeholders and forging strong partnerships


4. Excellent technical communications skills in one or more of the following areas; editorial, production, design, journalism


5. Proven ability to produce high quality multi-media content in role of producer, executive producer, creative director, art director, or director


6. Strong track record in international development, social justice, non-profit industry, international affairs or politics


7. Agile work ethic – able to quickly develop, implement, learn, adapt, and change  


8. Ability to identify and understand different audiences and utilise appropriate communication channels and content


9. Ability to define and strengthen organisational brand awareness and reputation through multiple channels


10. Experience leading/managing multiple and/or overlapping content production assignments across multiple contexts that engage, compel and demonstrate knowledge, impact and expertise


11. Proven ability to effectively team and project manage to deliver outcomes on time


12. Experience working and delivering content across both development and disaster/protracted crises contexts


13. License, registration, or certification required to perform this position:


14. Fluent English is essential; knowledge of French language is an asset


15. Preferred Skills, Knowledge and Experience:


16. At least 8 years of progressively responsible and relevant professional work experience in communication, broadcast, and/or new media. International work experience. Fieldwork experience preferred. Background/familiarity in emergency context.


17. Leading and supervising, formulating plans and concepts, relating and networking, persuading and influencing, entrepreneurial thinking.


18. Adopts thinking that is informed by context and practice, shows consistency of treatment and a clear outcome focus. Able to select and evaluate information to plan and manage communications for various audiences.


19. Able to enable an efficient, effective and transparent flow of information, across groups and stakeholders.


20. Ability to manage multiple requests and prioritise according to strategic needs.


21. Solid/advanced work experience at a similar level, leading communications and content in the humanitarian (NGO or UN) or private sector.

Work Environment:

1. The position requires ability and willingness to travel domestically and internationally up to 30% of the time (when travel resumes).


2. This position demands responsiveness to context, openness to working flexibly, and willingness to adjust according to operational realities.

Applicant Types Accepted:

1. Local Applicants Only