About the job

• The position holder is responsible of overseeing smooth, effective and efficient operation of medical centres.

Responsibilities

Administrative Duties:

• Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.


• Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.


• Ensure that the service rendered far exceeds the patients’ expectations and meets the standards set by company in its operating manual, complies with medical practices and set laws.


• Ensure the Medical centre has sufficient supply of required equipment, stationery and drugs.


• Ensure all the required licenses are obtained, remain current and displayed within the Medical centre premises


• Monitor the performance of the Medical Centre in terms of revenue & profitability against targets and take corrective steps as required.


• Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed costs, variable costs, overheads etc.

Clinical Duties:

• Patient clinical management at Medical Centre; diagnosis and treatment of patients, Proper documentation of EMR (Electronic Medical records) and provide education to the patient and relatives/caregivers.


• Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.


• Collecting, compiling and submission of accurate clinical reports and any other required documentation.


• Monitor adherence to the standardized hazardous and other waste disposal technique including all IPC measures.


• Actively participate in projects of quality healthcare such as CME’s, health talks, rational prescription audits, mortality audits, medical camps.


• Conduct mortality audits for all deaths occurring in the facility together with other staff working in the unit and share the reports with the supervisor.


• Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.

Requirements

• At least a Diploma/Bachelor’s degree in Clinical medicine and Surgery or its equivalent with a minimum of 3 years’ experience in a similar role in a busy Hospital.


• Registered by the respective professional body e.g. Clinical Officers Council of Kenya


• Valid Practice License


• BLS/ACLS Certification where its applicable


• Wide knowledge of the healthcare industry


• Strong business acumen


• Proven leadership, communication, interpersonal and decision-making skills.