Customer Project Manager at Ericsson
- Published date: January 3, 2022
- Category: Customer Service & Support
-
- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Customer Project Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Nairobi
- Job Field Project Management
About This Opportunity
We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.
What You Will Do
- You will establish the project plan baseline: define project scope, secure the necessary resources, and plans and monitor all activities.
- Drive project execution: track project activities, monitor and handle changes, conflicts, and critical issues Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
- Handle project finance: ensure financial system monitoring
- Develop the business: participate to contract preparation and to pre-sales meeting
- Develop the CPM discipline: simplify processes, methods, and tools with creative ideas
You will bring
- Minimum Graduate Degree.
- 5+ Years of Minimum Experience in Project Management
- Demonstrated ability in BSS.
- Financial Acumen & Analysis Skills.
- Business Understanding & Consultative Selling Skills
- Customer and Market Insight.
- Negotiation, Persuading & influencing Skills
- Project Management Skills
- Occupational Health & Safety (OHS)!
- Leading, supervising, planning & organizing skills
- Proficiency with English Language!
Additional Requirements
- PMI/PMP/Prince2 certifications - The CPM is expected to be certified on the job stage that she/he holds
- Project sales process & Contract management
- 3rd party supplier’s management experience
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Method of Application
Related jobs
-
Sheer Logic Customer Center Agents Job 2021Jobs in Kenya
Customer Center Agents Job, Latest Kenyan Customer Service Vacancies, Responsibilities: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Re...
-
Baus Optical Customer Care Executive Job 2021Jobs in Kenya
Customer Care Executive Job, Current Kenyan Customer Service Vacancies, Customer Care Executive Job at Baus Optical, Kenya Baus Optical Company Limited is a key player in the optics industry in Kenya. To support her growth strategies, the company is ...
-
Shops Customer Service & Sales Agent – Lady Luck ShapewearJobs in Kenya
Lady Luck Shapewear “Making women look good, feel good and have confidence to run the world!” Job Vacancy: Shops Customer Service & Sales Agent Lady Luck Shapewear is the leading retailer of shapewear in Kenya. This is a wonder...