Job Description

Customer Relations Officer Job in Mombasa, Kenya 2019

Career Employment Customer Relations Officer Nairobi Kenya March 2019

Job Title: Customer Relations Officer – Mombasa

Location: Mombasa

Gross Salary: 30K – 40K

Our client is a medium sized FMCG company that deals with salt is seeking to hire a Customer Relations Officer.

They are looking to hire a Customer Relations Officer who is able to handle client queries, represent the company and follow up on payments with occasional travels.

Responsibilities

• Promote active utilization of the company’s products to existing and potential clients.


• Follow up on payments with occasional travels


• Effectively manage and expand the relationships with existing clients and bringing in new partnerships from existing portfolio so as to ensure business growth and continuity


• Resolve client queries in a timely and appropriate.


• Submit weekly progress reports and ensure data is accurate.


• Forecast sales targets and ensure they are met.


• To ensure compliance with both internal and external regulatory requirements

Qualifications

• A Diploma / Bachelor’s degree in any field


• A minimum of 2 years in Customer Care / service within the Manufacturing sector


• Good knowledge of MS Office programs (Word, Excel)


• Energetic, motivated, and detail oriented


• Good communication skills


• People Management Skills


• Self-starter with a good business sense


• A creative and proactive approach towards challenges


• Ability to influence and build relationships at all levels especially with external customers


• Independent, resourceful and possess high drive to excel


• A high sense of responsibility, accuracy, and commitment

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Customer Relations Officer – Mombasa) to vacancies@corporatestaffing.co.ke on or before Saturday 16th March 2019

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

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