Customer Service Representative Job, Current Customer Care Jobs In Kenya, Customer Experience Jobs In Kenya, Customer Service Representative Jobs In Kenya,

Title: Customer Service Representative

Industry: Dry cleaning

Location: Nairobi

Salary: Competitive

Our client is an upcoming Dry-cleaning company with over 7 branches in Kenya. They seek to hire a well experienced Customer Service Representative who will be responsible for receiving items for laundry at the shop, tag, invoice and receive payments for the items to be laundered.

Key Responsibilities

• Receiving items for laundry at the shop and ensure they place tags on them for easier tracing


• Invoicing and receiving payments for the items to be laundered.


• Market the shop by way of messages, retaining walk in clients, issuing flyers at the shop or mall entrances.


• Make sure they attain sales targets of the company


• Reconciling Sales and generating reports


• Assist customers with telephone inquiries to provide solutions to their banking needs


• Assist customers with routine account-related requests; research and resolve account service or issues; and respond to client inquiries promptly, effectively, and professionally


• Perform teller responsibilities 

Skills & Qualifications 

• Must have a Certificate or Diploma in a related field


• At-least 1 year experience in a related field


• Must be able to work under pressure with a variety of customers and personalities.


• Must be good with people and work well with others.


• Ability to work in multiple work locations is a plus.


• Excellent customer service, written and verbal communication skills.


• Excellent interpersonal skills.


• Ability to sell on various social media platforms a plus.

NB: Must have previously experience in a dry-cleaning company

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV quoting the job title (Customer Service Representative) to jobs@corporatestaffing.co.ke by Monday 23rd August 2021. 

Only shortlisted candidates will be contacted.